Recently came across "survey monkey" and was thinking of using it as a tool for a client services program. Gathering information about service performance, what products they would like to see us develop etc. Has anyone any experince and tips about using it?
I have created a test survey which I would be grateful if you would complete.
http://www.surveymonkey.com/s.aspx?sm=SDTS_2fnWIEcK4IiJmYIYIVg_3d_3d
If anyone would like to see the results let me know.
Richard
Thursday, August 30, 2007
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You don't know what you don't know about IT survey |
Re: You don't know what you don't know about IT survey | |
Hi Richard, Survey Monkey's been around for a while and works well. Had a quick look and if I may, I'd like to make a few suggestions that I hope you'll find helpful. People respond best to short surveys - 5Qs or less. The wording is quite complex - you could boost responses and reduce mis-comprehension with simpler and more direct language. Boost response rates by offering a prize draw? All the best Penny Haywood, MD, PHPR Ltd - boosting business brilliantly >Recently came across "survey monkey" and was thinking >of using it as a tool for a client services program. >Gathering information about service performance, what >products they would like to see us develop etc. Has >anyone any experince and tips about using it? >I have created a test survey which I would be grateful >if you would complete. >http://www.surveymonkey.com/s.aspx?sm=SDTS_2fnWIEcK4IiJmYIYIVg_3d_3d >If anyone would like to see the results let me know. >Richard Friday, January 4, 2008 |
