Ségolaine LoudunService Process Management Analystmadrid - EspagneDiplômée d'un Dess de Mathématiques et Statistiques, 5 ans d'expérience professionnelle en France et à l'étranger en tant que IT project manager sur des problématiques d'amélioration des process IT et contrôle qualité (contexte ITIL et PMBoK) |
2008 - 2009 : IT project manager (VIE) |
Within the dedicated informatics provider of FM Group, I am responsible to set-up quality processes and key performance indicators (respect of SLAs and OLAs) as well as taking care of budget in a monthly manner. - Quality: With an ITIL perspective, I ... |
2006 - 2008 : Consultante en organisation et process |
Within the entity "Operational Efficiency Group" of BNP PARIBAS, my work consisted in identifying and modelling various processes, both functional and operational, implemented during an IT and decision-making project, following methodologies ITIL and ... |
2005 - 2006 : Consultante MOA |
The Department of ?Studies, Evaluations and Statistics? is equipped with new decision-making indicators intended to assess the efficiency of the led shares (indicators intended for the executive management). In this context, I intervened to design and ... |
2004 - 2005 : Chargée d'études statistiques |
Within a team of 8 persons, I participated in the implementation and the deployment of a segmentation method of job-seekers in France. This project aimed at accelerating the return towards employment and at decreasing costs of coverage by the unemployment ... |
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