Mohamed KONE

Sales Executive Safmarine, MAERSK CI SA

Abidjan - Côte D'ivoire


Depuis 2007 : Sales Executive Safmarine

A growth in market share for Safmarine
Plan, organize, communicate & execute sales activities
New & existing client base serviced
Customer needs identified & presentations / proposals presented
Strategic alliances formed with customers resulting ...

2005 - 2006 : Customer Service Prime Mover , Import Executive: Safmarine and Maersk Line

Ensures the promotion and the application of the strategy of differentiation of Safmarine in Africa
Organizes and animates workshops in Africa on the “service according to Safmarine philosophy”.
Live the company values;
Ensures the promotion ...

2003 - 2005 : Customer service manager Import Export: Safmarine and Maersk Sealand

To implement the Customer Services policies within the organization and to ensure that Customers receive best possible service from staff at all times
Select team members and optimize the team
Prioritize and set objectives
Delegate and follow up
Coach ...

2000 - 2002 : Export Customer Service Responsible

Ensure Key Performance Indicators are monitored and achieved
Map customer requirements
Continually review processes within the team with a view to improving efficiency
Act as a change manager for changes affecting the team
Provide support and guidance ...

1999 - 2000 : Assistant customer service export

Receive and handle bookings and for arranging further transportation of the cargo as requested by the customers
Solve operational and / or documentation matters that require attention
Prepare invoices.
Released invoices and the bills of lading to ...

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