Jean-Daniel AZUELOS
Consultant Human Performance, Accenture
2003 – 2004 Master in Business Administration (MBA), option Management et Systèmes d’Information
Grand Valley State University (Michigan, USA)
2001 – 2004 Diplôme d’études supérieures en Management,
Majeure Conseil en organisation des SI, Master in International Management (MIM),
Ecole Supérieure de Commerce (ESC) Grenoble
1998 – 2001 DUT Informatique option Génie Logiciel Grenoble, France
1997 – 1998 1ère année de Médecine (Rang 726 / 1600), Grenoble, France
1996 – 1997 Baccalauréat Scientifique, Lycée Champollion, Grenoble, France
Human performance Consultant Specialized in trainining
SAP(MM,SD,HR) and Oracle (AP,AR,FA)
- Conducted Knowledge Transfer and Training Program for major companies in Off-shore platforms (prepared training plan for 200+ trainees on the platform)
- Prepared learning curves and training plans for employees, taking into account the sales objectives
- Developped and taught training content on Oracle and SAP for 5000+ trainees in Europe and North America (including "train the trainer" sessions)
Job Experience
Project: SAP deployment
Role Description
Training developer for SAP HR (PA, PY, PE, PT) and LO (SD, MM)
Develop and deliver Training Materials: Overviews + Core Valentine School (SAP Navigation Bootcamp) using OnDemand SAP software simulation tool (used for testing and training)
Ensure Logistics for Training Sessions (Self Study --> set up elearning environment + Classrooms)
Work as a team crew in a multi cultural environment
Project scope: Training
Role Description
In the frame of systems harmonization post-merger (2 original systems to 1 target system) :
- Design of Client Integrated Tool' User Manual, Business Trainings (Accounting, Bac-Office and Local Risk Follow-up) and associated Training workbooks for Client' tutors regarding : Oracle GL, AP/FA, AR, Business Objects, and other proprietary systems for corporate investment banking
- PMO
Project scope: BPO
Role Description
Knowledge Transfer Data Analysis and Support
Delivery Model design
Governance Model design
Support to Projects Leads on Client Side
KT Tool needs analysis and deployment for 6 projects
Project scope: BPO F&A
Role Description
Process Design :
- F&A Business Process Analysis and re-engineering (As-Is To-Be) for the MOI Transition Part (Middle Office Integration).
- Process Documentation (Business Process Reengineering + Business Process Outsourcing) Sécurité Middle Office Integration
- In charge of Order Entry / Billing Process Documentation (+ harmonization phase)
- In charge of Process' Sarbanes-Oxley (SOX) Compliance along with Client Control Officer
Scanning and printing activities
- In charge of Scanning Requirements
- In charge of Printing requirements
- In charge of Communication plan reports
Knowledge transfer
- In charge of Design KTT Strategy approach before facilitating internal knowledge transfer
- Creation and follow-up of a KTT plan (Knowledge Transfer and Training) concerning the processes in financial accounting
- In charge of collecting key data for validation on Level 1 assessment
- In charge of client support for Learning Content Design (ERP Tool Manual and training workbooks for Delivery Center Super Users)
Project Management
- Performed weekly Flash Reports on Process Documentation
- Coordination, meetings planning, facilitating and managing with the Delivery Center in Mauritius
- Coordination, meetings planning, facilitating and managing with the SMEs (Subject Matter Experts) on the client side
Project scope: Managerial and Commercial Performance and
Role Description
- Conception of Job training programs based on learning curves analysis (Sales Reps and Managers)
- Conception of target learning offers and training programs
- Commercial animation analysis and proposal for evolution
- Mapping of the As-Is (Local and National) throughout the Learning department at the CNCE
- Devising of a new hiree training program based on learning curve analysis and curricula
2004 - 2004Stage
Gestion d’un projet de Knowledge Management
- Etude des besoins utilisateurs, analyse des process
- Mise en place d’un outil collaboratif de gestion des connaissances : MS SharePoint Portal
- Re-engineering des process de rédaction d’utilisation et d’indexation des procédures
- Préparation et conduite d’un training technique SharePoint Portal pour 50 personnes (EMEA)
- Actions de sensibilisation et communication
2003 - 2003Stage
- Veille concurrentielle (Autonomy, Verity, Documentum, Knowings, Arisem)
- Organisation de la participation à un salon
- Référencement Web, et lobbying auprès de la presse spécialisée
2002 - 2002Stage
- Vente au détail, formation et conseil spécialisés, gestion de stock
2001 - 2001Stage
- Analyse développement d’un outil d’aide à la production de pages Web (UML, C++, Java)
- Développement de composants orientés objet: OCX, ActiveX dll sous V.B. 6.0
- Applications Flash : interface avec un système de stockage de données
2000 - 2002Analyse et développement d’un site Web, Web-scripting et technologies Macromedia
2000 - 2000Stage
- Analyse et développement d’un logiciel d’alerte et de protection du réseau (PERL et C)
- Remise en forme des pages Web des tableaux de bord en ligne du CICG
1999 - 1999- Analyse et développement d’un site Web
- Web-scripting et technologies Macromedia
1997 - 2000ouvrier spécialisé, livreur, conditionneur, barman, responsable de stock
