Berkant Emral

FIS Software is dedicated to developing and delivering global packaged-based solutions that enable life and pensions companies to run their businesses more efficiently, and respond to territorial legislation and regulations. The company’s solutions are based on ALIS, a single modular software package, which manages the entire policy lifecycle of all life insurance, pensions and investment products, globally.

FIS’ clients experience immediate cost savings and can swiftly and profitably introduce new insurance and pensions products to meet the changing economic, regulatory and consumer demands. Clients include AXA, Unum Provident, Fidelity Investments, Merrill Lynch, Sun Life, CNP Assurances, Pearl, Swiss Life, Scottish Equitable, Bright Grey, AMP, NPI, Ethiniki, Clal and Eliahu. The company also has a number of strategic partnerships with leading systems integrators and consulting firms such as IBM and TCS.

My funtions as an office manager:

Supervising the activities performed in all work units within an office, including office management, implementation of procedures, case management and processing, records management, collection and reporting of statistics, and some small accounting functions.
Supervising and coordinating the work of subordinate supervisors and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline.
Assisting to the Head Department in the development and implementation of policies within the office. Developing operating procedures, forms and systems. Planing, developing and facilitating changes in procedures, forms and practices, work flows, personnel assignments, and equipment.
Advising employees when unusual work situations arise or when new procedures are instituted.
Performing personnel administrative tasks, including coordinating and participating in hiring and promotion process, supervising the training of new employees and the ongoing training of other employees, resolving unusual employee problems, and supervising employee time and attendance records.

Regularly meeting with subordinate supervisors and other staff to exchange information and to discuss issues affecting the office. Calling and conducting formal staff meetings in order to exchange information and to discuss ways to make the office function more efficiently. Preparing written agendas, preparing written summaries of issues and action plans for review by the Head Department.

Preparing manuals and other materials describing procedures and standards. Preparing reports as required by the Head Department.


Assisting in the preparation and maintenance of the office budget.

Supervising and/or performing special projects as required.

Secteur : Editeurs logiciels