Vincent MusolinoOwner, VM Management ServicesBienne - SuisseInformation Systems Manager with broad experience in managing people, leading multi-cultural IT projects and running IT operations. Worked in application development, infrastructure services, web technologies and service desk. Interested in improving performance by encouraging efficient behaviours at all levels. Speaks French (native), English ... |
Since 2009: Owner |
http://www.vm-ms.com |
Since 2007: Head of Group Service Desk and HeadQuarters Helpdesk Services |
Responsible for: - Global 24/7 IT HelpDesk operations, supporting network (WAN/LAN/MAN, VPN, Internet Gateways, etc.) and systems (Exchange, ActiveDirectory, mobile platforms, security platforms) - Headquarters PC & telephony support & operations - ... |
2006 - 2007 : Manager, Information Delivery |
- created a new department to deliver custom applications, improved consolidated portal - 83% customer satisfaction after 6 months, 100% customers viewed team as IT professionals - drove developer productivity higher than industry average |
2000 - 2006 : Multiple Management Roles |
Working Capital Reduction Program Manager Saint-Gobain Weber, 1/2005 – 3/2006 - understood business constraints and proposed adequate solutions to reduce working capital - tailored original methodology to accommodate individual subsidiaries characteristics - ... |
Former student of |
Interests |
Anglais
|
Français
|
 | | |
| ||
| | |
