Ingénieur télécom 'grand angle' (Téléphonie d'entreprise, Call Center, VoIP, GSM, réseaux...etc) résolument orienté client.
Open minded engineer with broad technical and business knowledge.
Significant contributor in a dynamic, team-oriented environment developing new business, products and processes that increase revenue, reduce costs and drive the business forward.
Please consult my LinkedIn profile : www.linkedin.com/in/vdenislaroque
9 contacts
Vincent Denis-Laroque
Technical Account Manager
Mercer Island - United States
| English | French |
Schools attended |
INCI (Ingénierie et Négociations Commerciales Inter-entreprises) |
Since 2006: Motorola Inc. | 1 reference |
Technical Account Manager
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Redmond, WA, USA. Responsible for technical support during carrier product acceptance testing and addressing all resulting technical issues. Work with product team in driving customer requirements into the product , device customization (flex) development. Ensure succesful launch of mobile devices for regional carriers by working closely with internal and customer organizations. Provide technical product support and maintain good customer relationships. | |
Sector: Telecom - Internet Products and Services |
2002 - 2005 : AMEC SPIE Communications |
Pre-Sales Engineer
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Malakoff, France. Designed voice and data network architectures based on AMEC SPIE partnerships such as Aastra Matra Telecom, Nortel, Cisco, Siemens and Mitel for the SMB market. Provided technical support to sales representatives. Met with customers to capture their expectations and provide them with a complete technical and commercial proposal. Organized and wrote responses to winning RFPs for major companies and public agencies such as Total Elf Fina, La Poste (French postal service), NATO Research & Technology, EDF (Electricité de France), ANPE (French national employment agency)… As team leader, I had to supervise the team activity and assign technical customer cases to pre-sales engineers according to their specific knowledge and abilities. | |
Sector: Telecom - Internet Products and Services |
2000 - 2001 : Armée de Terre |
Officier aide-de-camp du Général Gouverneur Militaire de Paris
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Paris, France. Military Service | |
Sector: Public Services - Administration |
2000 : Motorola SA |
Product Marketing Engineer (Trainee)
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Les Ulis, France. Project management. Defined and set up French WAP portals for each Motorola’s sub-brand (Timeport, Talkabout, V.). Tested and validated connectivity between Motorola sets and PDA or PC’s. Wrote user guides concerning Cell phones connectivity. | |
Sector: Telecom - Internet Products and Services |
1999 : Thomson-CSF Detexis |
Engineer (Trainee)
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Elancourt, France. Worked on the development of an intranet for health care insurance (LAN & WAN). Researched and selected the network equipments. Designed a validation platform used to test and debug the system. This Intranet is now used by more than 600 professionals in France to manage electronic prescriptions for over 5000 patient. | |
Sector: Telecom - Internet Products and Services |
Forums where Vincent Denis-Laroque registered | All messages |
Interests |
Golf. Travel. Guitar. |