Victoria Xavier

PORTFOLIO - IDENTITY - PORTALS

Sector: Multimedia - Internet

Research and Development

QAD Corporation
R&D Program Manager Mar, 2003 to Jun, 2003
Product terminated. Corporate restructure. Java department shutdown.
Reported to CTO and VP Product Management. Hired by supply chain software maker for new product development effort in Java on eQ derivative product from legacy written in Progress. Managed over 50 team members.
• Translated business needs into scalable SCM solution in collaboration with Marketing and Quality Assurance.
• Developed needs analysis for testing, beta programs, and process redesign.
• Led integrated product development team meetings daily.
• Maintained Lotus Notes database for risks and issues. Product Development Manager

IBM CORPORATION Jul, 2000 - Jul, 2002
ACQUISITION. Hired, trained and managed engineers in new business unit. Team size up to 22 members.
• Assembled new requirements from customers and specialized user groups. - Performed on-site implementations, debugging, and post-sales defect tracking and resolution activities. Negotiated customer contracts and conversions. Ensured appropriate allocation of resources. QA and testing.
• Participated in DB2 Gold Consultants Conference. Created IDUG tradeshow flash presentations.
• Grew development team from 3 to 22 architects, engineers and quality assurance (CMM) and testers.

INFORMIX CORPORATION, now IBM Nov, 2000 - July, 2001
Product Development Manager
Transferred from the solutions business to database area. Assigned to the Corporate Programs Office for the Arrowhead Program, a new product concept using the code base from the Extended Parallel Server (XPS).
Managed over$12 million budget with over 50 team members.
• Managed cross-functional team collaborations for new-products from conception through market introduction.
• Analyzed needs for IBM Acquisitions team.

Technologies: High Availability, XML Websphere, J2EE, Database Conversion, Datablades.
ASCENTIAL SOFTWARE, now IBM July, 2000 - Nov, 2000
Corporate Programs Manager
Hired to align strategic planning and initiative execution to stated, post-merger (Informix and Ardent software) objectives. Corporation formed Ascential Software to focus on web analytics business. Managed over 50 group/team members with budgets ranging up to $15 million.
• Communicated objectives, progress and results of cross-functional program teams.
• Facilitated continuous process improvement against CMM for baseline projects and product launches.
Technologies: XML, Web and data analytics

Sector: Multimedia - Internet

Consultant - Program Management

REMEDY CORPORATION, now BMC Jun, 1999 - Jun, 2000
Senior Program Manager, SeviceDeck and CRM Solutions
Managed engagements and projects for Remedy custom and out-of-the-box software installation nationwide.
• Planned, fulfilled staffing requirements, developed the deployment team and instituted change control procedures.
• Analyzed and recommended methodology and software applications to support global consulting activities.
• Engaged in more than 25 solution initiatives, including CRM enterprise deployment projects.

Contract highlights: S&P, General Dynamics, Albertson’s, Liquid Audio, eBay, Brocade Communications, etc.
Technologies: Oracle, DB2, XML, Websphere.

BLUE CROSS BLUE SHIELD Mar, 1999 - Jun, 1999
Senior Program Manager, Centre of Excellence (CoE)
Diamond Healthcare System: Blue Cross solution configuration and deployment DIAMOND Enterprise Systems and Business Process I was at their helping to setup the Center of Excellence. Initiated and established CoE with 7-member team. Extensive needs assessment and review for gap analysis on business processes.
Multiple vendor teams of consultants, Anderson, Perot. The system was going to be used for managing the health plan's technology and business process operations.
Requirement review in Folsom satellite office for the technology group on cash disbursements, claims, document services, information technology and membership administration functions. It was expected that Diamond would allow BCBS to streamline their operations. The contract value was more than $250 million.

Sector: Software publishers

Research and Development

SOUTHWESTERN BELL, now AT&T Mar, 1997 - Mar, 1999
Director Program Management
Transitioned from PacBell after corporate restructure to handle fast-tracked new product development for DSL services deployment in CA and NV as well as other business initiatives.
• Oversaw activities and results across subsidiaries, departments and functions throughout the corporation.
• Directed and monitored cross-functional teams assembled and managed by product developers, projects and technical leads tasked with delivering approved business systems projects.
• Budget and P/L analysis from conception through release into production.
• Ensured product launches to market and infrastructure projects (included Y2K and 56K conversions and account hierarchy upgrade efforts). Capability Maturity Model (CMM) reviewed. Internet. Reliability. Security.
• Managed T-1 deployments to commercial and residential properties in California.
• Coordinated network services installations and maintenance with Telco and network subsidiaries.
• Released DSL for CA and NV under constricted schedule working with subsidiaries, subcontractors.

CISCO SYSTEMS
R & D Program Manager Feb, 1997 - April, 1998
Hired to design and deliver new products or enhancements for Centrex and related support systems.
• Drove infrastructure and trouble-ticketing initiatives through the entire software development lifecycle (SDLC) to ensure alignment with business objectives while incorporating adopted CMMI, Best Practices.
• Managed, trained / mentored product development teams, technical analysts, and database administrators.
• Oversaw integration and user acceptance testing to ensure system and application delivery.
• Ensured deliverables for SDLC, Billing Quality Reports, modifications, recovery efforts and statistics.

Sector: Telecom - Internet Products and Services