28 contacts
Véronique Méry-Louise
Palaiseau - France
| English | French |
Schools attended |
Université Paris 8 Vincennes (Institut Francais Urbanisme) |
Université Tours Francois Rabelais (IUP - Aménagement Développement Territorial) |
Since 2006: Microsoft France |
Manager Premier Field Engineering France
| |
Premier Field engineering is delivering onsite support to Microsoft Premier customers (enterprise customers). This organization has been created in 2006 in partnership with Microsoft Services to strengthen Microsoft Services field engineering capability. I'm managing a team of 20 highly skilled engineers in France. | |
Sector: Software publishers |
2003 - 2006 : Microsoft France |
Rapid Onsite Support Manager
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Rapid onsite Support teams were designed to provide local technical asssitance, on site, for Microsoft Enterprise customers. I've been managing and developping this business in several countries (including: United Arabic Emirates, Italy, Portugal Spain, France). I've been managing up to 15 remote engineers. | |
Sector: Software publishers |
2000 - 2003 : Microsoft France |
Support Team Manager
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From 2000 to 2003 I've been managing various teams of Support Engineers, answering to Microsoft Enterprise customers technical questions. | |
Sector: Software publishers |
1998 - 2000 : Robert Bosch France |
Support Team Manager
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I've been managing the internal Helpdesk for Robert Bosch IT in France. This structure was supporting 10000 employees in various industrial locations. I worked for this structure from this initial creation project to the consolidation of the internal tools with the German Helpdesk. | |
Sector: Industry |