Thomas Klatte

MBA Student

Sector: Consulting and Services

Senior Consultant

As Senior Consultant:
• Managed the business relationship with the largest private UK television broadcasting company by interacting with senior client executives from various functions in a major IT project. Completed the task and exceeded all targets. London, Edinburgh. 16 months.
• Senior executive coaching for leading German and Dutch air cargo carriers, resulting in major enhancements in communication effectiveness and savings in process costs. Frankfurt, Amsterdam. 7 months.
• Conducted IT-driven process change for the leading German air cargo carrier by analysing business needs and transforming them into usable processes and procedures, resulting in major improvements in processing quality and processing time. Frankfurt. 24 months.
• Successfully developed internal service offerings that led to the acquisition of new customers.
• Led and supported numerous sales initiatives at potential customers throughout Europe resulting in major new business for the entire corporation.

As Consultant:
• Led a team of 4 to successfully design and implement the first phase of a digital industry marketplace to support the business needs of small and medium sized companies of that industry. Hamburg. 4 months.
• Defined and implemented management processes for a major IT out-sourcing company under very high time pressure by acting as the commu-nicator between the involved parties. Enabled the due commencement of business. Hamburg, Dusseldorf, Munich. 3 months
• Developed the eBusiness strategy for a large scale collaboration of major German insurances, the largest German catalogue retailer, the largest German telecommunications service provider as well as various other services companies. Hamburg, Dusseldorf, Bonn, Stuttgart. 20 months.
• Supported various sales initiatives, e.g. CRM concept of a leading insur¬ance, Joint-Venture design and due-diligence in the telecommunications industry, Outsourcing concept of a large retail bank.

Sector: Computer services