RELEVANT SKILLS :
- Strong customer service skills.
- Fluency in French, English, Elementary Spanish.
- Familiar with Microsoft office pack, Internet.
- Reliable, creative and motivated.
Sylviane Schoepfer
Coordinator for tourism agency, club or hotel
BARCELONA, Spain
Schools attended |
AFPA (Tourisme -Option Vente)(Professionnal trainig in Tourism) |
2007 : BCN LOFT |
Coordinator
| |
Youth hostel, Barcelona, Spain Responsible for reception of guests, daily accounts, providing information and customer support, arranging accommodation with partner hostels and organizing events for guests. Help to set up a tourist office located in Ramblas. | |
Sector: Tourism |
2007 - ... : AFPA |
Stagiaire
| |
Professional training in Tourism | |
Sector: Professional training |
2002 - 2006 : Les Délices de Sylviane |
Manager
| |
Owner and Manager of Délices De Sylviane, selling gourmet products, Paris - Established business in 2002. - Responsable for all aspects of daily operation, purchasing, marketing, merchandising and customer service. - Developed and maintened website www.delices-de-sylviane.com - Promoted the store and its products by advertising. | |
Sector: Local shops and businesses |
2001 - ... : La Ronde des Confitures |
Sales Representative
| |
- Hosted stands of gourmet products at trade fairs. - Organized planning of prospection-sale to optomised sellings. - Negociated contracts with customers. | |
Sector: Distribution |
1999 - 2000 : Philips France |
Sales Assistant
| |
Business to Business Sales Assistant at Philips, France - Managed sales representatives’ planning. - Interfaz between customers and sales representatives. | |
Sector: Industry |
1996 - 1998 : Paris-Jouets |
Sales Representative
| |
Distributor of toys in supermarkets, France - Prospected customers around Paris and followed-up them. - Sale linears of toys and negociated individually each customers. | |
Sector: Distribution |
Interests |
trekking, tennis, cycling, snowboarding, Terroir and wines |


