Sylvain Muller

- Defining customer's expectations
- Writing schedule of conditions
- Following and managing the project
- Configuring and testing the application
- Delivering the software, ensuring implementation

Sector: Software publishers

- Video games market analysis and Identification of Key Success Factors, and main trends so as to propose strategic recommandations to clients (Operators).
- Writting of a white paper on RFID.
- Creation and writting of an internal newsletter to keep co-workers up-to-date with IT news.
- Study of key topics of IT industry (MVNO, Optical Fiber, User Generated Contents, ...)

Sector: Telecom - Internet Products and Services

- Market Analysis on new converged professional telecommunication solutions. Beginning of a brief business model to evaluate opportunities of a possible launch.
- Creation and implementation of marketing qualitative meetings so as to confirm the development of product's features with customers' requirements.
- Market Analysis on behaviour and usage of current NTIC for residentials : laptop, internet (ADSL), smartphone... Evaluation of the potential market interested for a SingleSign-On solution and the implementation of the latter.
Following of several projects in a R&D laboratory.

Sector: Telecom Operators

Salesman, teleworking in total independence: creation and update of a database of prospective customers, development of tools and phone sales, preparation and meeting with customers to present the service. Strategic advice concerning the strategy adopted by the director of the firm.

Sector: Multimedia - Internet

- As team manager I had a decisional role equally with other administrative members so as to set the objectives and coordinate the actions.
- As Webmaster, I created and implemented the first website of the association. This web site was first in Html and then extended to php with some flash animations.

Sector: Press and editorial

Creation of tools and Negotiation, operational and strategic council marketing to choose the best market segment; many marketing, communication and commercial tools developed so as to reach new customers.

Sector: Cleaning products - Detergents