Stéphanie Bourganel
fontenay sous bois - France
| English | French |
2003 - 2005 : France Telecom |
Invoice manager (apprenticeship)
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Responsibilities and skills developed • In charge of relations with customers L’Oreal and LVMH • Responsible for invoicing • Participated in meetings to develop strategy to improve customer service • Customers accounts management • Dealing with customers complaints • Presentation following invoice tools (internal software) | |
Sector: Telecom - Internet Products and Services |
2001 - 2003 : Netvalor |
Marketing assistant (apprenticeship)
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Responsibilities and skills developed • Phone assistant • In charge of credit files • Customers accounts management - Repayment before due date - Telegraphic bank transfer - Assumption of responsibility for insurance and liabilities | |
Sector: Finance |
