Romain Hericher

- Stand/Gate Planning: integrated planning, KPIs set-up and stakeholder management.

- Strategic and Commercial Development work: analysis of passenger demand forecast from a flow perspective (passengers, bags, aircraft), influencing the business over Capital Works and airlines’ relocations, and Gatwick Stand Planning policy through the Stand Governance Board.

- Project Management: take over of the stand planning from the handling agents: processes design, embedding of new software, internal and external stakeholder management.

- Security Operation Roster Review: introduction of new rosters , overtime reduction, supply/demand forecast match, consultation with trade unions, and cost analysis.

- Check-In Planning: analysis of demand forecasts, integrated planning and resource scheduling.

Sector: Aviation

- Yield Management: analysis of load factors, competition monitoring, in charge of discount allocation.

- Production: development of the pricing strategies for winter and summer 2005-2006.

- Project management: set up and management of commercial operations, partnership management.

Sector: Travel

- Operations Agents refresher program creation: teaching and learning documentation design, exams creation.

- Operations Department reorganization: job definition, processes analysis, human resource and material resource requirements evaluation.

note: internship

Sector: Airline transportation