Rodolphe FONTAINE
PARIS - France
| English | French |
Since 2002: Cognos |
Support Technical Leader
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I began in Cognos as a support enginner for the repporting tools (Impromptu, IWR, CRN, C8). Cognos offered me the opportunity to become a technical support leader and a member of the escalation team who is in contact directly with the devlopment to handle and to escalade and to resolve high level problem for the european support team. | |
Sector: Software publishers |
2000 - 2002 : Arisem |
Support engineer
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Arisem is a Knowledge management software company based on a semantic research motor. With a collegue, we created the support service. I leaved the comagny when it was selled. | |
Sector: Software publishers |
