Robert Heilporn

Currently managing the Disaster Recovery Plan for the ICT of the Belgian Post Group.

Previously I participated to the initiation of the Service Level Management.

My first job at De Post was to be one of the representative of the IT Operations group. I was thus the interface with the Business representatives/management and with the IT Development representatives/management

Sector: Public Services - Administration

Line Manager/People Development Manager (half-time)

Responsible of a team of 30 IT consultants.
=> objectives definition & evaluation
=> recruitement, retention, ...
=> career path
=> salary
=> resource management

Senior Project Manager (half-time)

Main customers: Office Belge du Commerce Extérieur, Parlement de la Communauté Française

Sector: Computer services

Several development projects, first as developper after that as project leader or manager.

Some of them:

- Testing system for Solar probes at Spacebel
- Fax and Telex commercial software on PCs and other envirnment
- Fax - X400 interface implementation
- OCR interface tool for the European Commission

Sector: Computer services