Raphael Vergnaud

•Lead presales activity for EMEA region: manage team (hire, appraise, review packages, train, assign)
•Guide product team about market requirements based on customer feed-back and industry knowledge. Review standard documentation
•Speak at industry conferences and evangelize operators around mobile device management
•Participate to the senior leadership global initiative to improve the working processes and inter-team relationships to sustain the fast growth (company is US head quartered)
•Work with CTO and CMO offices for new strategic products (latest are FMC – Fix Mobile Convergence)
•Present strategic bid responses, answer RFx, demonstrate products, advise customer on business models around the solutions and the technologies (OMA-DM, Wifi, WiMax, application management over the air)
•Implemented new bid process to coordinate Presales, Solution architects, Professional Services and sales. Evaluate, select, built and structured knowledge base system for technical-sales

Sector: Telecom - Internet Products and Services

•Awarded “SmartTrust Presales of the year 2004” after less than a year in the company, for overall contribution, enthusiasm and successful sales results in EMEA (4 new logos – 100% success)
•Contributed to innovation task force of SmartTrust to help the board defining the new product lines
•Presented and wrote answers to requests for proposals (RFP, RFI, RFQ). Packaged technical offers and consulting services for mobile operators.
•Estimated effort for custom developments and delivery schedules

Sector: Telecom - Internet Products and Services

Global Services Solution manager for 3G mobile systems for Japan-Korea (06/2002 - 09/2003)
•Built team of 8 engineers to cover solutions in Japan and Korea. Wrote technical proposals and the high level design of solutions.
•Managed final phase of deployment of first 3G (WCDMA) network in Korea (for KTF/KTICOM) platform (OTA platform + Gateway (for WAP and back-end) + applets for twin cards)
•Co-wrote with company and customer R&D, WPKI recommendation implemented by Korean government

Global Services Technical manager for O.T.A. project in Japan (From 06/2001 to 06/2002)
•Recovered, on request of the global VP the largest deployment (10 Million USD) suffering from poor customer relationship. Reorganise the development team (up to 14 engineers at the peak and 6 otherwise) and turn around the project to deliver successfully the first 3G USIM platform in Japan
•Finalised the technical specifications and the requirement definition with Telco customer

Financial Services and Security Technical Marketing Manager in Japan (From 03/2000 to 05/2001)
•Managed first ever Identrus deployment in Japan (Public Key Infrastructure for secure B to B)
•Liaised with France HQ, Canada and Singapore subsidiaries for pre-sales & after sales support
•Rationalized pricing list and projects estimates for Japan

Sector: Telecom - Internet Products and Services

· Solved Y2K problems for CLP and RPG programs (AS/400) as a programmer and project manager.

· Created new options for sales statistics. Processing of decimal currencies (SQL, queries, RPG, CL programs)

Sector: Luxury Goods and Cosmetics

· Design and implementation of an interactive Internet web site for the university’s management software (SQLServer, ASP, VBScript, HTML, Interdev, NT4, IIS, Index Server).

Sector: Consulting and Services