Pierre BELLEC

Project Management: Lead a mission to enhance the management of PTC technical support projects, worldwide. Defined strategy and long term goals with executives. Used a systemic approach to describe project management phases. Developed a framework (process, infrastructure, people) to deploy the strategy with a focus on project added value. Educated staff on PM principles and new framework. Handed over project deliverables before schedule. Made a strategic proposal to the VP of Technical Support to deploy KCS (Knowledge Centered Support) at PTC.

Sector: High Tech

Internet Development: Developed for an individual investor, a Linux-based portal facilitating people-networking through the net. Formalized the requirements and handled the design and development using a LAMP architecture. Requirements were implemented on time. The investor and beta users gave a very positive feedback.

Sector: Multimedia - Internet

Synopsys Inc. is a leading provider of Electronics Design Automation solutions. They provide products and services to design complex integrated circuits. The company is based in Mountain View, California, with over 3,000 employees all around the world. I worked with them for 12 years and experienced three acquisitions: the spin-off of COMPASS from VLSI Technology in 1992, and the acquisitions by Avant! Corp in 1997 and Synopsys Inc in 2002.

People Management:
Responsible for building and training a team of 7 experienced developers in India and France. Projects were brought to completion with quality and on schedule. Coached team through merger and layoff plans.

Program Management:
Merged both TS systems, as a result of the acquisition of Avant! by Synopsys. Defined SAP CRM requirements and specifications.

Sector: Electronics and microelectronics

Web Development: Responsible for the Corporate web-based technical support solution (user profile, call tracking, test case upload, release download, search engine, FAQ, etc…). Defined requirements with US and Europe support engineers, then developed and productized the system. Endorsed by all support engineers and thousands of customers.

Sector: Electronics and microelectronics

Customer Support: My mission was to leverage customer support efficiency in Japan and Korea. I visited customers to define their requirements, joined the Japan TS team and worked as a liaison with R&D in Moscow. Mission helped increase customer trust and drove new business. This experience helped define a web-based technical support program endorsed by Corporate Marketing.

Sector: Electronics and microelectronics

Project Management: I supported the deployment of the corporate strategy by transferring and managing software projects to Moscow. As early adopters of the Off-Shoring, our challenge was to convince on-shore R&D groups to collaborate with remote people from a different culture. We made this program a success and drove its adoption by acting on our people’s perception, setting up yearly events with all actors, and developing a web-based collaboration platform. Maintenance efforts were transferred offshore and revenues grew as planned.

Sector: Electronics and microelectronics

Software Development:
I was in charge of developing a solution to design programmable devices (FPGA). The solution was productized and provided an integrated prototyping environment to our existing customers. It exceeded expectations as it helped penetrate new accounts. As part of my responsibility, I demonstrated this solution to customers in Europe. I also decided to present a paper on programmable devices at the FCCM93 conference, California.

People Management:
Supervised 6 student projects.

Sector: Electronics and microelectronics