Philippe Mauguin

- pilot for "big events" in quality field:
coordination of all actions: customer relationship, campaign, recall if necessary, plant actions(analyze, containment,..), purchasing actions (when supplier involved), projects&development actions (design modifications, validations, etc)
indicators: leadtime ofr resolution, reliability of products, customer satisfaction
- processes manager: after "crisis mode",
analyze rootcauses in all processes to reduce or eliminate quality problems, standardize processes for efficiency/best practices

Sector: Automobile

big engines development and production: trucks, buses, boats, loaders, etc
team leader: 10 people

work in project and matrix organization, with worlwide daily connections with suppliers, other colleagues, customers.

management of changes for supplier quality working processes and tools (global ): coming from reactive to proactive/reactive work, with a quality rupture to prepare

building cost of non quality, define supplier quality strategy for coming years, in the field of the purchasing vision defined, prepare the team for these evolutions.

(status: mission, from April 07 to January 08)

Sector: Automobile

equipements related to serial production of tyres
team responsabilities: 4 people/quality, 8/methods
Site direction team member

Quality:
achieving non quality costs management, building computerized quality followup of activities &product
ISO TS organization
after a global audit, define,propose,and follows multi year global continuous improvment plan, focused on organization and management.

Methods:
leads the knowledge management workgroup: tool achieved in 9 months
leads some technical projects
define standards for technical documentations
define standards for project management, and project qualification links

Sector: Robotics

company beloged to ASCOM group
3 sectors, all related to "electronic money"
- public phones
- public/private toll machines & soft
- electronic payments (CB, checks)
Project manager from 1st offer evaluation or 1st studies to end of aftermarket support, for some production lines in the last 2 sectors: public toll machines, electronic payments
this position includes development, quality management in production, project quality, industrialization, first production follow up. Quality, investment budget, industrialization budget, timeplan, are among responsibilities.
customers worldwide, middle- and small series, dedicated to customer.
main projects: Lyon electronic ticketing, Sesam Vital (public healthcare system machines), CB secure machines, Checks verification&witer machines (banks back office), etc
project teams: 5 to 20 people
operating income per project: 0.5 to 40 million euros
knowledge acquired: plastic moulding, electronic cards, embedded software, quality in small/medium production size, project management

Sector: Electrical and electronic industries

Valeo starters: for cars, bikes, trucks
validation of prototypes
validation on product/process improvments
customer validation
tech support for commercial engineers (Japan, Germany)
quality production followup on performances, weather tests

team responsability / 7 people

validation on Opel, BMW, Jaguar, Peugeot, Renault, Suzuki, Honda done (project member, quality / time / budget approach)
+50% prototypes validated in 3 years

Sector: Automobile

software development, hot line, install of CAD/CAM software for metal sheet cutting machines
Pascal, C, assembler (PCs)

Sector: Software publishers