10 years of professional experiences in management of broad teams (to 500 people), in direction of site and subsidiary company, in direction of customer service, insourced / offshored and more recently in management consulting around "service operations" in various countries and business sectors.
FULL PROFILE : http://www.linkedin.com/in/omercuriot
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Olivier Mercuriot
VP Customer Care / Customer relationship / Operations
Saint Germain en Laye - France
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