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Maxime Vermeulen

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Since 2007: Dun & Bradstreet

Marketing executive
-Luxembourg Team member
-Database update (company address, legal form, financials...)
-Interview by phone
Sector: Market Studies

2007 : IBM

Customer Service Representative and Team Leader
- French Entitlement Team Leader
- IBM customers' warranty and contract check
- Training new comers
- Quality check
Sector: IT equipment

2006 - 2007 : IBM

Customer Service Representative
- Inbound service calls for French “after-sale” customers
- Special tasks specialist (new customers fact sheets, mails and fax processing)
Sector: IT equipment

2006 : Regional Council of Nord-Pas-de-Calais - France

Contractor
- Civil Servants data update
- Civil Servants careers analysis
Sector: Administration and Public Services

2004 : ZEC, energy company in Lodz, Poland

Marketing internship
- Survey creation
- Customer’s satisfaction analysis
Sector: Water - Electricity - Gas

2003 : RESUMA mechanical production company in Lodz, Poland

Marketing and customer relation internship
- Communication Aid creation
- New customers’ search
- Foreign customers assistant
Sector: Metallurgy

2001 : Schering S.A

Marketing internship
- Product manager assistant
- Internet Website development
- Market analysis
Sector: Chemical industries

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