Mathilde Joannard

Euronet Worldwide provides secure electronic financial transaction solutions globally. The company offers integrated financial payment middleware powering wireless and Internet banking and ATM management financial network gateways. To meet the growing demands of financial institutions, Euronet also provides comprehensive ATM, POS and Card outsourcing services, as well as consulting services.

In addition to providing secure financial transactions, Euronet gives financial institutions, retailers and mobile operators the ability to provide their clientele access to their personal financial information across a wide range of devices - any time, any place.


Main responsibilities
Defining Implementing HR procedures and policies in EMEA regions (15 countries covered).
All scope of HR is covered by the position

Sector: High Tech

Main accountabilities
Implement and develop HR development policy and tools (Recruitment, compensation and benefits and training).

Main achievements :
- HR Support for the reorganization of the structure :
o Realization of a management audit (120 managers interviewed in 1 and an half month in order to determine the fit between the job fulfilled and the profile required)
o Definition and implementation of a voluntary leaver plan : in 2004, 1000 employees leave the company through redundancy plan.
o Recruitment of Top Managers: 78 employees recruited in 2004 (among them 16 top managers) and 173 employees recruited in 2005 (among them 43 executives).

- Implementation of the commercial division (as a public company, La Régie des Tabacs did not have a sales force before privatization).
o Definition of all Job descriptions for all positions
o Recruitment process for all positions in the structure : from the National sales Director to the sales agents (60 persons recruited during the Year 2004)
o Definition and implementation of a sales remuneration policy: bonus based on objectives and quarterly paid.

- Implementation of a remuneration policy (according to the HAY standards)
o Job description definition for all manager’s position -135 positions concerned in 2004, 101 positions in 2006.
o All positions were weighted thought committees

- Implementation of a performance management system : introduction of bonuses for managers and evaluation system based on performance : in January 2005, 77 employees enters the new system, in 2006 220 employees.

- Definition and implementation of training policy to support organizational and technological changes: training budget of 1,8 Million Euros for 2005.

Sector: Tobacco

·Training budget: 397 000 Euros.
·Team management: 3 persons.

Main accountabilities
· Recruitment and career management of executives of the company.
· Definition and monitoring of annual training budget (regarding financial and pedagogical aspects, monitoring of procedures, organisation of internal and external training sessions.
· Development of performance evaluation system.
· Implementation of individual remuneration policy.

Main achievements :
- Implementation and organisation of HR development activity: definition of the organisation and responsibilities of the members of the team.
- Implementation and monitoring of performance evaluation system (170 executives concerned by the system)
- Definition and implementation of quantitative indicators of performance in order to establish objectives and bonuses
o Definition of key competencies of the company and specific competencies associated with positions concerned by the evaluation system
o Training of population concerned : people evaluated and managers evaluating

- Implementation of recruitment and training procedures for all company.
- Implementation of successor’s plan : identification of key and critical position for the company and implementation of individual development plans for potential successors.
- Realisation of a management audit for managerial positions : 38 persons met in 3 weeks and all recommendations issued from the audit were accepted by management team.

Sector: Tobacco

The company was developing software wich aimed at billing and managing telecomunication networks. I first enter the company for my last year study internship and then stayed on temporary contract status.

Main achievements :
• Implementation of working time reduction law (35 hours a week).
• Personnel administration: responsible for maintaining individual files according to law and Ericsson Hewlett Packard regulations.
NB : During the period we had 2 conformity audits of the group without any recommendations.

Sector: High Tech

Internal Communication
- Edition of Internal newspaper (twice a month)
- Opinion pool
x responsible for conducting the process among employees and giving feedback on results
x Construction and redaction of welcoming brochure for new comers
- Recruitments
x Implementation of a data base and monitoring of applications
x Selection of candidates for interviews (on the basis of applications sent)

Sector: Chemical industries