Flight Dispatcher - Air France Services Ltd - London (Heathrow)
Profile:
Highly motivated, energetic and determined with a strong will to succeed and progress, together with a high degree of customer awareness. Committed, thorough and a confident professional, combined with good computer literacy. Excellent organisational and interpersonal skills, working well with tact and diplomacy within a team and also on own initiative; remains calm and focused under pressure. Thrives best in challenging and demanding environment with ‘can do’ attitude.
Key Skills:
My valuable experience has been gained in a demanding and challenging work environment where I have developed the following qualities:
Excellent Passenger relations, in particular with frequent flyers
Identification of Client needs, services and focus/retention
Solution orientated, resourceful, performing well under pressure
Organised and flexible with extremely productive time management skills
Excellent use and application of personal computers
Fluent in French, Spanish and English, both written and verbal. Knowledge of German and Japanese.
Flight Dispatcher - Air France Services Ltd - London (Heathrow).
AFSL is the handling company for: Air France, Czech Airlines, Aeroflot, Air Seychelles, Syrianair, Libyan Arab Airlines, Luxair, Yemen Airways, Rossyia, Air Astana, China Eastern
Interested in working in the following industries: office automation, high-tech, IT, radio and television, marketing and event organization.
Mobile abroad.
Marie-Noëlle LAPEYRE
Flight Dispatcher - Air France Services Ltd - London (Heathrow)
Londres - United Kingdom
| English | French |
A former student at |
|
Université François Rabelais (Langues Etrangères Appliquées au Commerce International)
|
|
CEPLV (Anglais-Espagnol-Japonais)
|
Since 2008: Air France Services Ltd |
|
Flight Dispatcher
|
|
|
Responsible for the trim of aircrafts, co-ordinating all the teams (cargo, fuellers, cleaners...) in order to have the safest and quickest turnover possible for an aircraft.
Dealing with aircrafts of the following airlines: Air France, Czech Airlines, Aeroflot, Air Seychelles, Syrianair, Lybian Arab Airlines, Luxair, Yemen Airways, Rossya, Air Astana, China Eastern |
|
|
Sector: Airline transportation
|
2006 - 2007 : Air France Services Ltd |
|
Passenger Services Agent
|
|
|
Check-in
Boardings |
|
|
Sector: Airline transportation
|
2002 - 2006 : Joubert SAS |
|
Management and marketing assistant
|
|
|
- Assisted 6 managers of the company
- Assisted the Marketing Manager in co-ordinating the marketing and communication projects - Organised a press conference in Milan (Italy) in June 2005 - Switchboard (received calls in English, Spanish and German) - Dealt with some of the orders in collaboration with other sales assistants - Invoices - Followed loadings - Was responsible for stocks - Data capture - Carried out general administration tasks |
|
|
Sector: Construction materials
|
2001 : Bax Global |
|
Export assistant
|
|
|
- Responsible for air export files
- Handled customers complaints - Communication with customers - Invoices |
|
|
Sector: Logistics
|
2000 - 2001 : Canon |
|
Assistant to the Sales Manager
|
|
|
- Organized exhibitions
- Elaborated and implement business plans - Carried out general administration tasks - Carried out marketing and communication projects, mailshots... - Prospecting and Telephone canvassing |
|
|
Sector: IT equipment
|
Forum where Marie-Noëlle LAPEYRE registered | All messages |
Hobbies |
|
travelling (UK, USA, Spain, Denmark, Canada, Mexico, Guatemala, Peru, Thailand, Cambodia, Prague...), cinema, tennis, swimming, reading
|
