AREAS OF COMPETENCE
- Business Analysis: Follow-up of pipeline, creation of sales forecast with associated actions.
- Preparing, conducting and follow-up of commercial meetings
- Preparing meeting reports and setting up of plan of action.
- Drafting of monthly, quarterly, and annual steering committee.
- Developing tools specific to the commercial analysis of a call center
- Product analysis, construction of sales pitches, benchmarking
- Managing software packages: Sage Line 30, 100, 500, Integral
- Management and accounting database
- CRM and ERP software: Vente Partner, Navision, Siebel
- Methodology: MERISE
- Environment: WINDOWS (95,98, NT, 2000 Pro and Server, XP), NOVELL 4.1, Mac OS
- Office automation tools: All Pack Office products (97, 2000, XP, 2003)
- Data base: Access, File Maker, Oracle
149 contacts
Lionel MOURLON
Customer Support Manager, VIADEO, VIADEO
Paris - France
2003 - 2004 : Senior “Desk” Salesperson, - FUJITSU SIEMENS COMPUTER (as a service provider for DELETEC) |
2001 - 2003 : Network & system Manager - SERVICE MICRO INFORMATIQUE (S.M.I) Group C2A Informatique- Ile de France
2000 - 2001 : Pre-sales network and system technical sales engineer - SERVICE MICRO INFORMATIQUE (S.M.I)
1999 - 2000 : Network & system consultant - SERVICE MICRO INFORMATIQUE (S.M.I)
1998 - 1999 : Consultant - Trainer for the French National Assembly (Cost/Project Basis), - MICRO AGE SERVICE (M.A.S)
1997 - 1998 : Technical sales representative for La Suisse Banque - swisslife (Cost/Project Basis), - MICRO AGE SERVICE (M.A.S)
1997 : Technical workshop (Internal) - MICRO AGE SERVICE (M.A.S)
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