John Inman-Expert in human & organizational development
Leadership Mission:
There is no where to go and nothing to do except be of service.
Learning Mission:
Dedicated to the development of capacity and capabilities in adults for change and growth.
Human and organizational development expertise:
* Leadership: Leading in a Human Centric Organization based on living systems framework
* Management: Coaching to create high performance team members and teams
* Process: Quality fluent with expertise in structuring enterprises that deliver high levels of value to clients
* Team Building: Building high performance teams and operations
* Learning: Team member development using collaborative strategies
* Culture Development: Mission, Vision, Values, and Value Target development
* Communications: Conversational models to create trust, rapport, and learning
* Social, work, and learning styles: Developing trust and rapport and structuring teams based on work preference, learning style, and social style
* Service: Creating outstanding internal and external customer service
* Relationship Building : Developing relationships based on trust, rapport, and respect
* Business development: Councelor sales management and strategic partnering to create and keep customers
* Hospitality: Creating operations, teams, and team members that deliver high levels of hospitality to guests in the hospitality industry
Research focus:
Living/Organic systems
Sustainable systems
Conversational learning
Collaborative learning strategies
Learner centered, outcome based frameworks
Story telling
Leadership
Coaching
John Inman-Expert in human & organizational development, social change in communities, performance improvement of people & communities, living systems, organic systems, complex social systems, conversation, change, transformation, leadership, sustainability, cultural preservation, World Cafe, Circles, cooperative learning, collaborative learning, experiential learning, instructional systems design, blended learning, learner centered, outcome based, morale, service, retention, international volunteer, non-profit
19 contacts
John Inman
Leadership Development Manager, T-Mobile
Redmond - United States
Schools attended |
OSU (Duel Bachelor Degrees) |
Since 2006: T-Mobile |
Leadership Development Manager
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I am part of a dynamic Leadership Development team helping the Customer Care Centers develop world class leadership and operations. I am based out of the Customer Care Call Center in Redmond Oregon, and one of 21 LDM's in the nation. | |
Sector: High Tech |
2004 - 2006 : Kah-Nee-Ta |
Organizational Development and Training Manager
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* Design and implementation of succession planning, employee development, and recruitment * Advisor to GM on organizational development, strategic, and HRM issues * Development of organizational standards, broad-banding of job classifications, and role definition * Development of 10 week online and conversation based leadership development program * Implement leadership transformation process and mapping future of enterprise * Member of Senior Leadership Team, Manager on Duty team, helping lead transformation of property * Modeling of coaching and hospitality to team members and leadership * Development of two-day orientation program based on cultural framework with published support book | |
Sector: Hotel and restaurants |
2004 : LAICO - Aravind |
International Volunteer
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I went to Tamilnadu and worked as a volunteer at the Lions Aravind Institute of Community Ophthalmology in Madurai. I was connected to this opportunity through SEVA Foundation. I helped build train the trainer programs and learner centered curriculum to help Aravind deliver their extraordinary services to the region. Here are some of the areas in which I helped Aravind: * Conduct workshop for Aravind trainers on learner-centered curriculum * Review the teaching methodology part in Aravind curriculum specifically of their paramedicals * Observe their trainers teaching and provide them reviews on how they can improve themselves * Develop model for online curriculum for DR project * Develop model for training guides for paramedicals | |
Sector: Health Care and pharmaceutical |
2002 - 2004 : Spirit Mountain |
Training Supervisor
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* Development of employee development interventions * Development and facilitation of ‘Conversation Circles” for supervisors for professional development * Rebuilding of existing training materials into professional materials * Developing and nurturing front line mentors (buddies) to help new hires and existing team members * Transforming management from bossing framework to coaching framework * Modeling of coaching and hospitality to team members and middle management * Developed performance alignment framework for corporation * Replacing reliance on discipline as a method for employee development with coaching * Leading the development of standards and expectations for all work and team members * Complete evaluation of existing OD and training initiatives leading to restructuring and refocusing of efforts * Coaching and mentoring team members * Introduced work assignment and process improvement tools and concepts | |
Sector: Hotel and restaurants |
2001 : First Pacific Corporation |
Sr VP Marketing and Sales
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Software and financial services company for Dental Practice Management. * Hired to transform organization. Designed and implemented transformation of sales and marketing * Developed and modeled mission/Vision/Values statement for marketing department * Conducted assessment of existing sales and marketing efforts for the company * Designed, implemented, and completed professional solution oriented counselor sales training * Managed and prepared 1.8 million-dollar sales and marketing budget * Designed and implemented repositioning of the way the FPC was marketed * Designed intervention including program and curriculum, strategies, and the timing for the intervention * Designed assessment of the outcomes, provided reporting, and recommendations based on assessment * Integral member of executive team leading organization in difficult market and business environment * Coaching with focus on creating and keeping internal and external customers * Managed VP sales and 15 sales people and a marketing manager and a staff of 5 in marketing | |
Sector: Financial Services |
2000 - 2001 : Placeware |
Director of Marketing Programs
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* Hired into dot.com to reposition organization in marketplace for growth and acquisition * Developed and implemented MRD and planning documentation for marketing department * Designed reposition strategy to build market acceptance for slow-moving solution based on personal identification of new CRM and Enterprise Portal market drivers to help sales position product * Researched financial silo prior to hosting expansion to full financial silo marketing program, in addition to, developing promotional strategies to reach target market. Delivered full marketing plan with financial projections, applications, value propositions, and sales tools and training | |
Sector: Multimedia - Internet |
1994 - 2000 : Interactive Northwest Inc. |
Senior Executive, Business Development Director
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* Hired to restructure new company and stabilize financial position * Designed and implemented initial HR policies and procedures * Hired initial team and structured financial framework and organizational structure * Designed and implemented strategic planning processes * Designed and implemented instructional systems for internal and external clients and partners * Trained others to train, monitored their progress, and audited their workshops * Coordinated workshops nationally with client organizations and selected outside resources as needed * Helped define new product offerings critical to the success of the organization * Traveled extensively to client locations to train * Integral member of leadership team setting and implementing direction of organization * Helped lead enterprise from 4 people and $500,000 in sales to 60 people and $6,000,000 in sales | |
Sector: Software publishers |
1992 : Incredible Universe |
Software Store Manager
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I was part of the start up management team for this alpha project for John Roach, the CEO of Tandy. I took a temporary break from consulting work to participate in this unique project. The Arlington TX store opened 2 weeks after our complex and month after month, each store within each of the two complexes was within a few percentage points of each other except for my store. My store sales were double that of the Arlington software store. John Roach and his Ops VP were in interviewing me several times to figure out what I was doing to double sales. My success was based on giving my team the power to innovate and break the stocking rules that Tandy purchasing mandated. I also treated my team with courtesy and respect always. My team stocked what the customers in the region wanted. It was a constant battle with corporate but we rocked! My team was extremely loyal to me. In fact one of my key team members followed me to three other companies and is still with INI as a key team member. | |
Sector: HiFi - Videos - Computers - Consumer electronics - Telecom |
1991 - 1994 : John Inman and Associates |
Organizational Development Consultant and Trainer
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* Consulted in organizational structure, quality improvement, leadership, management, marketing, strategy, team development, communication, consultative sales * Expert in leadership, management, marketing, sales, process, communication * Developed statistical process control course for clients * Conducted public workshops on topics ranging from contact management to communication * Created and hosted “The Decade of the Customer”, a radio talk show on leading edge sales, marketing and management expertise (1991). * Quality Improvement Instructor at Marylhurst College. * Guest Speaker at Education 2000 Conference, (1993 Corvallis) on integrating technology and education. * Doctoral guest lecturer at Oregon State University on Quality Management and Education. * Spoke at National Conference about integrating quality management into Oregon Museum of Science and Industry. * Authored "Integrating the Organization Community" with Larry Wilson of Wilson Learning and Pecos Learning | |
Sector: Organization and Strategy |
1987 - 1991 : Biotechnology supply and chemical distributrion |
Distribution Management
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I helped turn around and build several scientific supply and chemical distributors in Portland and Seattle during this period of time. My focus was on the Biotechnology industry and I was successful in bringing in the suppliers and products to build partnerships with this industry and build the organizations. | |
Sector: Biotech |
1983 - 1987 : Bard Critical Care |
Critical Care Medical Sales Rep
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I was one of the top sales people in the firm and consistently exceeded all sales goals for my position in Oregon and in the nation. I specialized in full hospital conversions in the critical care products that I represented. My success was based on my aggressive application of counselor sales. In 1983 I took a 5-day course from Wilson Learning and the philosophies fit me so well that I was actively used as a field trainer helping others apply the principles. | |
Sector: Medical Equipment |
Forums where John Inman registered | All messages |
Interests |
Walking, hiking, time with family, online research, genealogy, volunteer work, reading |