John Freeman

Sales and Strategy Director, Capita Investigation Services

	Sales and Strategy Director
	Strategic responsibility for Investigation Services with accountability for delivering the highest level of performance in terms of profitability, service delivery; quality and customer care, in line with agreed operational plans. Ensuring the provision of a cost effective solution in the identification & investigation of fraud, with the objective of enhancing & securing market share. Maintaining an industry wide view of developments and trends to keep the CB ahead of our competition in terms of innovation and technology To recommend new services and offerings in response to changing market conditions, regulatory changes and client requirements. * Executive Council member Counter Fraud Professional Accreditation Board * Founder member CILA Special Interest Anti Fraud Group * Member IFIG * Member Fraud Advisory Panel * Sector Representative Skills for Security * Past Speaker and regular contributor to Insurance Times and Post Magazines Fraud conferences and Fraud Panels Winner – National Outsourcing Awards 2006 “Service provider of the Year 2006” for Investigation Services British Insurance Awards finalists 2006. * Service Provider of the Year * Training Initiative of the Year Insurance Times Award 2006 *Training Initiative of the Year
	Sector: Financial Services