Johann Martinez
CRM analyst, TYCO FIRE AND SECURITY
Paris - France
| English | French |
johannmartinez@hotmail.fr |
Schools attended |
Since 2008: TYCO FIRE AND SECURITY |
CRM analyst
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Sector: Industrial Waste Disposal - Safety |
Since 2007: ALCATEL-LUCENT |
BUSINESS ANALYST SIEBEL SALES CRM
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Sector: High Tech |
Since 2006: ALCATEL-LUCENT |
BUSINESS ANALYST SALESFORCE.COM
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ALCATEL LUCENT - Entreprise Solutions Division – Paris, France CRM DOMAIN : SALESFORCE.COM / SIEBEL -Setting up and administrating CRM and funnel tool Salesforce.com/Siebel SFA(400 users, 89 countries) -Documentation of sales business processes (indirect sales model) -Identification and explanation of tools enhancement requests -Key interlocutor for international roll out of the project -Creating and monitoring key performance indicators (forecast, reporting) | |
Sector: Telecom - Internet Products and Services |
2005 : A NOVO |
Marketing employee
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Marketing assistant in A Novo UK - Norwich, United Kingdom Sub contractor for Nokia, Motorola, BenQ, Orange UK, 02, www.a-novo.com -Competitors survey , UK Telco market -Benchmark on logistic company prices for export services -Building RFQ for Knowledge management tool | |
Sector: Telecom - Internet Products and Services |
2003 - 2004 : LA ROCHELLE ACTIONS/ LRA |
PRESIDENT
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President of a student placement agency – La Rochelle, France. Annual revenues €220k, 310 members, www.lractions.com  Management of a 12 people team (account executives, financial account, HR)  Turnover increment : 200 % (2003 : €73k ; 2005 : €220k)  Development and marketing of a software focused on core activity (HR management and billing) with a computer services company (investment : €9000) | |
Sector: Telecom - Internet Products and Services |
2001 - 2003 : CAP GEMINI |
Sales employee
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CAPGEMINI ERNST&YOUNG- Nantes– France -Analyse sales for each market segment to provide decisional tools for the sales department. -Creation, implementation and monitoring of B2B marketing operations to promote key offers (CRM,ERP, outsourcing) -Prospecting mid market CIO to propose group's key offers (CRM,BI,OS migration) -Administrating CRM sales force automation software for 50 users(Siebel SFA) | |
Sector: Consulting and Services |
