110 contacts

Johann Martinez

CRM analyst, TYCO FIRE AND SECURITY

Paris - France

 HomeUnited StatesJohann Martinez

  English   |   French
johannmartinez@hotmail.fr

Schools attended


Since 2008: TYCO FIRE AND SECURITY

CRM analyst
Sector: Industrial Waste Disposal - Safety

Since 2007: ALCATEL-LUCENT

BUSINESS ANALYST SIEBEL SALES CRM
Sector: High Tech

Since 2006: ALCATEL-LUCENT

BUSINESS ANALYST SALESFORCE.COM
ALCATEL LUCENT - Entreprise Solutions Division – Paris, France
CRM DOMAIN : SALESFORCE.COM / SIEBEL
-Setting up and administrating CRM and funnel tool Salesforce.com/Siebel SFA(400 users, 89 countries)
-Documentation of sales business processes (indirect sales model)
-Identification and explanation of tools enhancement requests
-Key interlocutor for international roll out of the project
-Creating and monitoring key performance indicators (forecast, reporting)
Sector: Telecom - Internet Products and Services

2005 : A NOVO

Marketing employee
Marketing assistant in A Novo UK - Norwich, United Kingdom
Sub contractor for Nokia, Motorola, BenQ, Orange UK, 02, www.a-novo.com
-Competitors survey , UK Telco market
-Benchmark on logistic company prices for export services
-Building RFQ for Knowledge management tool
Sector: Telecom - Internet Products and Services

2003 - 2004 : LA ROCHELLE ACTIONS/ LRA

PRESIDENT
President of a student placement agency – La Rochelle, France.
Annual revenues €220k, 310 members, www.lractions.com
 Management of a 12 people team (account executives, financial account, HR)
 Turnover increment : 200 % (2003 : €73k ; 2005 : €220k)
 Development and marketing of a software focused on core activity (HR management and billing) with a computer services company (investment : €9000)
Sector: Telecom - Internet Products and Services

2001 - 2003 : CAP GEMINI

Sales employee
CAPGEMINI ERNST&YOUNG- Nantes– France
-Analyse sales for each market segment to provide decisional tools for the sales department.
-Creation, implementation and monitoring of B2B marketing operations to promote key offers (CRM,ERP, outsourcing)
-Prospecting mid market CIO to propose group's key offers (CRM,BI,OS migration)
-Administrating CRM sales force automation software for 50 users(Siebel SFA)
Sector: Consulting and Services

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