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Jeremy Guessoum

Product Marketing Manager, QuestNet

Bangkok, Thailand



Jeremy Guessoum

  English   |   French
EXPERIENCE
** More than 4-years experience in marketing products and services (watches, jewelry, hospitality, wellness)
** More than 5 years of working and studying experience in Asia
** Substantial experience in Customer Relationship Management and Strategic Planning


GOALS
=> Strong interest in High Net Worth segment and luxury goods marketing
=> Targeting a regional marketing position
=> Mid-term goal: personal business entrepreneurship


SPECIALTIES
** Marketing Skills:
- Able to develop creative marketing strategies
- High focus on customer value creation and management
- Strong brand building and brand management skills
- Hands-on operational marketing

** Strategic Planning Skills:
- In-depth analysis of competitive environment, markets and trends
- Advanced business unit and corporate level strategic recommendations
- Detailed implementation planning and resource allocation

** Customer Relationship Management Skills:
- Expertise developed in business school (major), consulting, and field experience
- Able to develop a complete CRM Master Plan
- Specialized in customer retention and development strategies

** Comfortable in cross-cultural working environment

Schools attended

ESC Nice (CERAM Sophia Antipolis)
KAIST Graduate School of Management (Graduate School of Management)
Asian Institute of Technology (School of Management)
Université Nice Sophia Antipolis (IUT Organisation et Génie de la Production (OGP))

Since 2005: QuestNet

Product Marketing Manager
COMPANY DESCRIPTION:
Multi-level marketing company distributing luxury, wellness, holidays and telecommunications products

RESPONSIBILITIES & ACHIEVEMENTS:
• Strategic Marketing:
- Develop the international marketing strategy and manage a portfolio of 9 brands
- Develop new product lines in cooperation with product teams (e.g. Swiss-made watches, personal care, food supplements)
- Create brand strategy for recently acquired Swiss watch manufacturer(Cimier)

• Operational Marketing:
- Manage new product marketing roll-out campaigns (more than 50 products per year)
- Refine product positioning, unique selling proposition and enhance brand equity
- Manage and control country specific online stores and product catalogues
- Develop high quality product packaging, print and multimedia marketing materials
- Manage product-related communications through website, weekly e-newsletter, SMS blasts and mass mails
- Participate in conferences and tradeshows (e.g. BaselWorld and Beijing Coin Show)
- Organize high-profile VIP events (Monaco F1 Grand Prix) and manage sport sponsorships (Brazil national football team training camp, GP2 car racing, Akon concert, etc)
- Manage market research
Sector: e-commerce and distance selling

2005 : Novotel Gangnam Seoul (Accor Group)

CRM Master Planning (MBA Field Placement Project )
COMPANY DESCRIPTION:
4-Star international hotel chain

RESPONSIBILITIES & ACHIEMENTS:
- As-Is systems analysis (Marketing, Customer Management, Customer Portfolio, IT)
- Development of new CRM strategy for customer retention and development for Food & Beverage section (5 Outlets + 1 Fitness club)
- To-Be CRM architecture design (Customer Information, CRM processes, IT, Organization & Control)
- Implementation planning and resources allocation
Sector: Hotel and restaurants

2004 : Korea Telecom Freetel Technologies (KT Group)

Strategic Planning (MBA Field Placement Project)
COMPANY DESCRIPTION
Mobile phone manufacturer

RESPONSIBILITIES & ACHIEVEMENTS:
- Development of a 5-year strategic plan proposition
- Business and corporate level strategic recommendations
- High focus on creating synergies among KT group subsidiaries
Sector: Telecom - Internet Products and Services

2003 - 2004 : Sofitel Silom Bangkok (Accor Group)

Sales & Marketing Management Trainee
COMPANY DESCRIPTION:
5-Star international Hotel Chain

REPORT TO:
Director of Sales & Marketing

RESPONSIBILITIES AND ACHIEVEMENTS:
• Customer Relationship Management:
- Management of existing corporate customer loyalty and retention programs
- Development of a new corporate booker incentives program
- Packages & promotions targeted to businessmen

• Public Relations:
- Development of Sofitel Silom Bangkok publicity in expatriate, lifestyle and travelling
magazines
- Networking events promotion

• Sales Responsibilities:
- Corporate sales management for French, Belgium, Swiss and Canadian accounts
- Achieved a 17% revenue increase thanks to the acquisition of 14 new middle and large size corporate accounts and development of existing ones

REASON FOR LEAVING:
10-month internship only
Sector: Hotel and restaurants

2003 : Biomerieux South-East Asia (BioMerieux Group)

Assistant Finance Controller (Internship)
COMPANY DESCRIPTION:
Laboratory tests & equipments (immunology, bacteriology…)

REPORT TO:
Managing Director A.S.E.A.N.

RESPONSIBILITIES & ACHIEVEMENTS:
- Prepare budget forecast & consolidation for South-East Asian activities
- Develop ERP’s internal manual & procedures (Microsoft Solomon Software)

REASON FOR LEAVING:
4-month internship only
Sector: Medical Equipment

Interests

Watch Collecting, DJing, Music Production, Basketball, Swimming, Wakeboard, Snowboard, Ski, Fitness, Reading, Traveling, Organization of charity inline skate events

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