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Helene Roblot

Trilingual sales assistant - Trainer - Looking for a job

Boulogne - France

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Currently I am a happy worker in a ncie department of Atos.
In a near future I would like to have a position where I could use my languages and the skills I could developp into my last positions of sales assistant/ managing assistant or Trainer.
Fond of Spain, pottery, horse riding, teaching and coaching (trying to take the best of each of the people I meet).
My dream is to work in human resources and specially into skills development.

From now I have 11 years experience into various job of assistant and I am a member/trainer in an association to teach french (read/write/talk) to non scolarised people at Germae.

I have also created a hub in Viadeo in order to make exchanges with people in job reasearch. This is the virtual site of a formal association that I am creating: talks about job and evolution in front of a coffee break "Les Missions Possibles".

Anybody interessed in helping me to create the associaton is really welcome.
http://lesmissionspossibles.blog.20minutes.fr/blog/

Come and speak in spanish doing variuous activities:
http://spanish.meetup.com/728/
www.cenalatina.org - contacto@cenalatina.org
hub: Hispanisantes de Paris

my hub Café Emploi:
http://www.viadeo.com/hub/affichehub/?hubId=002rrtktsyoxajy

Major hubs wher I am a membership:
http://www.viadeo.com/hub/affichehub/?hubId=0021h2hfmxbvccxe
http://www.viadeo.com/hub/affichehub/?hubId=00220i8ttuqrjdlp
http://www.viadeo.com/hub/affichehub/?hubId=002290gecrm06mfx
http://www.viadeo.com/hub/affichehub/?hubId=0021l903ve13xk24
http://www.viadeo.com/hub/affichehub/?hubId=00240oqh90fpj4e

Schools attended

CNAM (Communication)
CNAM (Un semestre de mars à juin 2008)

Since 2007: Atos Origin International

Department Assistant - Corporate
Personal Assistant of a VP and Team Assistant since june 2007
Sector: Computer services

2006 - 2007 : Acome

Sales Assistant
9 month temporary position from june 2006 to march 2007
-------------------------------------------------
Remplacing for maternity leave during 9 months: ordes, follow-up, offers (appels d'offre), training of an assistant, creation of customer memos, job aid for the internal software...
Sector: Telecom - Internet Products and Services

2006 : Vallourec

Sales Assistant
1 month temporary position in may 2006
-------------------------------------------
Assistante commerciale en remplacement d'un congé maladie: commandes, suivi, appels d'offres, offres...
Sector: Metallurgy

2006 : Avnet

Back office
3 month temporary position from january to march 2006
---------------------------------------
Mission de 10 semaines à un poste d'assistante back-office: vérification des commandes, relances des achats et fournisseurs, amélioration des lead times, suivi des backlog clients et fournisseur...
Sector: Electronics and microelectronics

2005 : Rohm and Haas

Assistante commerciale trilingue
9 month temporary position from april 2005 to november 2005:
ADV + see more on french description
--------------------------------------------------------
- Replacing ponctually the export sales assistants (management of orders & claims)regarding various applications (home - floor care, cosmetics, water treatment…) and customers (makers and distributors) such as: Brenntag, Safic Alcan, Chesham, Lever Fabergé, L’Oréal, Lefrant Rubco, Unilever, Reckitt Benckiser… this in Europe and International (large export as Israël, Iran…).
- Development of claim follow-up and coordination with the team leader.
- Manage to recopilate documents to prepare various audits such as SOX, Iso and Class A (internally and externally).
- Training on SAP via teleconference and lotus « sharing screen » of an assistant based in South Africa.
- SAP ERP Job aid Creation and SAP user Job aid for the claims registered via SAP
Sector: Chemical industries

2002 - 2004 : Uniqema - ICI

Inside sales professional
ADV, Complaint responsible, Listening actively the customers, helping to developp the business:
------------------------------------------------
-Responsable au quotidien du portefeuille Cosmétique en France (Groupe L’Oréal, Beiersdorf, Johnson & Johnson) Ä Gestion Relation client : Gestion des commandes, interface clients / usine, prévisions de vente, prévisions de vente, Amélioration des relations et de l’image de la société tout en fidélisant (pro-activité)
-Mise en place de stocks consignataires ou « hubs »
-Réclamations (coordinatrice France des plaintes clients COSI super user),
- Commercial en binôme avec le commercial terrain: Offres de prix clients/prospects, Développement du volume, suivi du budget, optimisation de la valeur de la commande, Partenariat privilégié avec le distributeur Quimasso
Sector: Chemical industries

2001 - 2002 : Hynix semi conductors (Hunday)

Customer service representative
adv, same as Uniqema + assistanat de direction
--------------------------------------------------------
- Customer Service: Gestion du portefeuille clients (HP et IBM) en Espagne et France : Prévisions, Suivi des commandes, relation clients, interface clients / usine (en Corée et Angleterre).
Offre de prix clients espagnols et support pour développer le volume/Chiffre d’affaire par client en France et en Espagne, suivi du fonctionnement des « hubs » (stock consignataires) pour HP (sur leur intranet)
Sector: Electronics and microelectronics

2000 : Kalise Menorquina

Customer service
Customer Service Export - Kalise Menorquina, S.A. - fabricant de crèmes glacées: Gestion du portefeuille de clients (commandes et plaintes) pour le marché français.
Sector: Frozen products

2000 : Publinet Europe

Assistante de direction
Marketing assistant officer in this Start-up consulting:
Launching the cie, preparing an exhibition, managing the administration and business with the president.
I have created a database of prospects using the teleselling and I have recruited 2 assistants and 2 web masters.
Sector: Telecom - Internet Products and Services

1999 - 2000 : THR - Turismo, Hostelería & Recreación S.A.

Assistante de direction d'un associé et Responsable de projet
Project Coordinator in that Tourism Marketing Consultant:
- Selling project about Chile to european Tours Operators (TO) for the Ministry of Tourisme creating a data base of TO wich are not selling Chile and managing the teleselling with 2 trainees, presentation of the TO accepting 2 weeks in Chile (1 week visiting and 1 week of business meetings).
- Logistic/mails/agenda of my manager
- rewriting CV of free-lance consultants, PPT presentation.
Sector: Organization and Strategy

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Interests

horse riding, pottery, biking, skiing, one of the "Cena Latina" organizer & networking, literacy teaching, cnam

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