GERALDINE DELMOTTE

Geraldine DELMOTTE
213 Voie Julia
Le Panoramic/Bat H
06250 Mougins (France)
Tel.:00.33.6.22.34.25.08
Age: 37 /French nationality
Email:gdelmotte@amadeus.com




EDUCATION
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1988 Diploma of IAC- (International Business School in Paris XI)

1986 - Baccalaureat D (Sciences and Mathematics in Lycee Jules Renard)


PROFESSIONAL EXPERIENCE
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IN AMADEUS FARE QUOTE SINCE OCTOBER 1998

Amadeus is one of the world’s three main global distribution systems (GDS) and is the provider of technology solutions.

My job description:

Pricing team since April 2004: Pricing analyst

Expertise in international passenger fare construction and interpretation of IATA Tariff regulations.
Carriers claim handling.
Participation in preparation of Amadeus Pricing User Guide: System Processing Manual.
Interface and communicate with Development.
Perform testing and Sign-off of functional specifications related to IATA and carriers Mileage exceptions.
Provide functional expertise and support during and after implementation.
Identify customer specific needs and requirements in term of Pricing issue.
Analysis of IATA documentation (Passenger Air Tariff and Composite Resolution Manual)

Rules team from October 1998 to March 2004: Data analyst

Ensure that fare quotations match the rules conditions and carriers intention.
I was in daily contact with providers as SITA/ATPCO and Airlines in order to update the Amadeus Database.

This work has necessitated daily contact with many end-users and airlines.
This work has given me the opportunity to train staff in India for the Encoded Rules Product.

In addition, I was the Quality Coordinator during of the team to ensure that the daily work follows the Amadeus Quality Policy.
Creation and maintenance of procedures and info pages.
Internal and external audits are performed each year in order to check the Quality within the department.







PREVIOUS EMPLOYMENT

1998: Carlson Wagonlits Travel (Accor Group): Organization of business trips for Thomson Company.
1997: Selectour Grand Large Voyages (Travel agency in Nice)
1996: FRAM (Business trip department in Toulouse)
1992-1995: OCTOPUS (Business trip department in Paris)
I have developed the Room Service department and was in charge of negotiation of corporate rates with hotel industry.
I was also responsible for congresses.
1991:B.M.A LAGON: Advertising agency in Paris
Responsibilities: Account Manager in order to organize multimedia advertising campaigns for customers.
Calculation of detailed estimates. /Revenue optimization
1990: HARLEQUIN: Publisher in Paris
Responsibilities: Product Manager in marketing department.
Market research, negotiation with illustrators and printers.
Budget handling and commercial relationships



LANGUAGE SKILLS
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English: fluent, spoken and written
German: basic knowledge


TRAININGS
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AMADEUS TRAININGS
- Pricing: Fare construction Amadeus system Processing - Asian extension fare construction
- Pricing unit concept
- PowerPoint, Excel

IATA TRAININGS
- Pricing Unit concept (December 2003).
- Fare Construction Rules Course(October 2000 and December 2003)

REGIONAL (AIR FRANCE subsidiary)
- Pricing analyst in Revenue Management department (Yield).
- Competitors analysis, revenue optimization, update of tariffs according to new Air France policy.


MISCELLANEOUS
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I like travelling, squash, and outdoors sports.

I like travelling, squash, and outdoors sports