Through my experiences in IT, I realized that I am interested in providing new ideas, dynamism and my experience to companies I work for. When I am interested in a project, I will be totally involved in it.
In Phnom Penh, we worked in a start-up mode so that, we have to act quickly and manage our schedule.
In Paris, I learnt to be rigorous and to lead a project from the beginning to the end.
My actual goals is to work in knowledge management and economic intelligence related topics.
At the moment I am writing a thesis on ITIL and Service Support. The goal is to show how ITIL can improve the Quality of IT within organizations.
40 contacts
Gaël Reignier
IT Engineer at Multimap London
Londres - United Kingdom
| English | French |
Schools attended |
Ecole Supérieure d'Informatique (Formation généraliste en informatique) |
Université Marne La Vallee (DUT SRC, Services et Réseaux de Communication) |
Since 2007: Microsoft (multimap.com) |
System Support Engineer
| |
At the moment, I am working for Microsoft (Multimap.com) that provides map online. The website is amongst the 10th most visited website in the UK: 10 million unique users and delivers more than 190 million page views per month. ### # THE COMPANY ### Multimap has just been bought by Microsoft 12th December 2007 Here are some awards of the company: - Winner of the Queen's Award for Enterprise: Innovation category, 2006 - Best Use of Technology category of the Fast Growth Business Awards ### # MY POSITION ### I worked in a team of 13 IT engineers. At the moment, my position involves several technical aspects like: - Site monitoring (almost 120 servers live) - Incident resolution - Linux administration: Fedora Core 5, CentOS - Microsoft administration: AD, DNS, DHCP, WDS, File Server, Shadow Copy... And some organisational aspects: - Audit of the current IT system within the company. This is users focus. - Mid-term strategie for the solution choosen. - Communication plan for the IT team towards the rest of the company. - ITIL oriented approach, with proposal for CMDB, ticketing system. ### # MY APPROACH ### Any action I took was scalable and industraliasable. For that I tried to abstract a maximum the action I took in order to be generic and so more scalable. | |
Sector: Multimedia - Internet |
2006 - 2007 : Ellis Brigham |
Shop Assistant
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Ellis Brigham is an outdoor clothing (skiing clothes and hardware, trekking, rock-climbing ...) shop based in Covent Garden in Central London. I am working as a shop assistant in order to finance my studies as IT engineer. | |
Sector: Textile - Clothing - Accessories |
2006 : CIST - Centre for Information Systems Training |
IT Manager
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IT Manager of CIST, NGO located in Phnom Penh, Cambodia. 115 people including 100 student. Its purpose is to provide IT skills to students from Cambodia. Project launched in partnerships with the charity foundations of Accenture, Microsoft, CISCO, and HP. - Management of a 3 Khmer and European IT Technicians - System and Network Administration. Linux and Microsoft. Setting up procedures. - Recruiting of new technicians | |
Sector: High Tech |
2005 - 2006 : LRD Ponce |
IT Manager
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Network administrator for LRD Ponce company located in Paris, France Private business – 50 employees - specializing in luxury jewellery. - Network auditing and administration under Windows 2003 Server, AS400 and Linux with remote offices. - ERP implementation with SCM (Supply Chain Management). - Definition of the computerization policy. - Training of users and of a network administrator. | |
Sector: Timepieces - Jewellery |
Forums where Gaël Reignier registered | All messages |
Interests |
IT and new technologies, Linux, Microsoft, Networks, Knowledge Management, Economics, Politics, Management, Start Up, skiing, Diving, rock climbing, Traveling (United Kingdom, Sweden, Netherlands, Tunisia, Thailand, Cambodia). |