7 years of international software development and consulting experience.
Currently responsible for CRM services and Team at DeLaval
Specialties:
Enterprise software applications in general and a deeper experience with Customer Relationship Management in particular.
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Frédéric Drevet
Segeltorp - Sweden
| English | French |
Since 2007: DeLaval International AB |
CRM Team Manager
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Finding new ways and solutions to drive progress in milk production. We aim to improve milk quality, food production, animal welfare and the environment of both animal and milker. As CRM Team Manager, IS Enterprise Application department: • Set, implement, Maintain and Support DeLaval CRM processes and web services (Oracle/Siebel, Sales and Configuration tools, Internet, Intranet, extranet and all web hosted solutions) • Define and Recommend technical solutions. Be aware of the technological evolution, and look for improves for the existing processes. • Insure quality in every phase of the delivery • Document the solutions, thinking "Blueprints", the end goal is SOA. • Responsible for Budget management and the personal development of the team | |
Sector: Robotics |
Interests |
Vin, bonne bouffe, sport en général (Rugby plus particulièrement), |