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Frédéric Darré
Project Manager, Consultant & Trainer, Academie du Service, Accor Services
Versailles, France
Frédéric Darré | English | French |
Now specialised in Customer Relationship and Change Management, working for a subsidiary of Accor Services, Academie du service, I also did work for Marriott/Renaissance and Hilton as Director of Sales & Marketing and Regional Trainer. |
Schools attended |
Essec (ESSEC Business School)(Stage de 3 mois chez Méridien, étude marché sur les Antilles.) |
LHSQ (Gestion Hôtelière)(2 Stages de 5 mois à l'Hôtel du Palais (Biarritz) et au Kensington Hilton (Londres)) |
Lycée Notre Dame du Grandchamp (Anglais, Espagnol et Grec ancien.) |
Since 2007: Academie du Service, Accor Services |
Project Manager, Consultant & Trainer
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Designing and delivering consulting and training actions to help companies improve their quality service and management. Customer accounts are in many industries : automobile, bank, insurance, transport, luxury, retail,... | |
Industry: Consulting and Services |
2004 - 2007 : Covalys (NMJ Services) |
Consultant Trainer
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Designing ang delivering consulting and training specialised in Customer Relations, Sales and Yield Management. Working through partnerships with a selection of specialised Consulting & Training organisations. Customer companies were international hotel chains, luxury independant properties / palaces, call centers, automobile groups,... Also facilitating Sales & Marketing & Yield/Revenue Management courses at AIM Hospitality School, Paris, and at the Universite du Tourisme, Saint Quentin en Yvelines - Paris. | |
Industry: Professional training |
1997 - 2003 : Renaissance Hotel Paris La Defense (Marriott group) |
Director of Sales & Marketing / Regional Trainer
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Leading the hotel operationnal teams in charge of sales & marketing and reservation & yield/revenue management. Also Certified Regional Trainer for Marriott International, delivering sales trainings and trainers' trainings for all Marriott properties in Continental Europe. | |
Industry: Hotel and restaurants |
1992 - 1997 : Paris Orly Airport Hilton Hotel |
Director of Sales
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Leading the hotel operationnal sales & marketing activities. In charge of the hotel key accounts : pharmaceutical laboratories, airlines, travel agencies, tour operators,... | |
Industry: Hotel and restaurants |
1989 - 1991 : Hilton International, Paris Sales Office |
Sales Executive
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Promoting and selling all Hilton International hotels on the French market, focusing on specific accounts in Paris (bank, IT,...) and also on the alsacian market, more specifically around the Strasbourg area. | |
Industry: Hotel and restaurants |
Interests |
Travelling... since I'm on the road every week, it's a professionnal hobby ! Otherwise, I enjoy family life with my wife and 4 children, painting, drawing, acting and recently I have just started guitar playing. |
