IS quality assurance analyst for CRM systems
Application of ITIL best practices
Collaboration with different BU within SITA, 3rd Parties, Software vendors, etc.
Fluent in English and communicative, I am used to working in an International environment.
Specialties:
Knowledge of Kenan / BP Billing software, Siebel (CRM)
Project Management: trained to PMI standards
66 contacts
Frank Lepannetier
Project Management - Telecom, Billing, CRM
Paris - France
| English | French |
Schools attended |
University of South Australia (Programme d'échange) |
ISTIL (Institut des Sciences et Techniques de l'Ingénieur) |
Interests |
PMI, fully trained to Project Management practice Cinema (Head of my university cine-club 2002-2003), Basket-ball (practice for 14 years), Music (practice for 10 years), Travel (backpacked around Venezuela (2 months), Australia (2 months) |