3 contacts
Frank DORMONT
Holbeinstrasse 11
53175 Bonn - Germany
+ 49 160 586 28 08 / frank.dormont@deutschepost.de
Age 38 – Unmarried – Franco-American (dual nationality)
EXTERNAL, INTERNAL AND SOCIAL COMMUNICATION
. External Communication
Development of Corporate, B2B, and Consumer communication policies.
Design and development of worktools : catalogues…
Budgetary tracking and ROE assessments.
Development of Group communication strategies.
External communication audits. Design and presentation of agency briefs.
Organization of trade shows, forums and open days in France and the rest of Europe.
Media relations. Corporate, public and event-based relations. Management of image library.
French and English website development and deployment.
E-business development.
. Internal Communication
Manage the global internal communication plan and the different merger phases.
Production of induction brochures, financial reports and annual balance sheets.
Setting up of editorial committees for internal group and corporate newsletters.
Design and development of pre-sales materials. Internal sales Challenges. In-house satisfaction surveys.
Internal communication audits. Management of voluntary humanitarian organizations. Drafting of employee satisfaction surveys.
Intranet site development and deployment.
. Social Communication
Management of crisis communication for internal and external crises, eg, mergers, strikes, anthrax scares, etc.
Specialist input for communication on restructurings, mergers, negotiations with social partners (agreement on ways and means, Livre IV, Livre III, etc.).
Oversight of relations with social, legal and judicial administrations.
. Product Communication
Creation and follow up of mail-shots, computerization and database management.
Deployment of aids for training and oversight of sales network prospect ion.
Oversight of telephone services and sales services for applied sales.
Monitoring of budgets in synergy with group development strategies.
1989 - 1992 AGORA COMMUNICATION – Public Relations and Marketing consultancy– 25 staff – Sales of FF28 millions
Marketing and Communication Consultant
1992 - 1996 SECMA – Agrochemicals and Cosmetics – 300 staff – Sales of FF900 million –ROULLIER Group.
VP External Communication and Direct Marketing.
1996 - 2000 LOCATEL – Sale, rental and maintenance of audio-visual equipment for institutionals and municipalities – 530 staff– Sales of FF490 million -
ALCATEL Group
VP Internal and External Corporate Communication.
June 2000 to 2004 DHL France – International Transport and Logistics – 12,000 staff – Sales of €1.6 billion –Deutsche Post Group (DPWN).
Senior VP Corporate, Social and Internal Communication. Functional Integration Director (LIO). Managing the entire Internal Communication merger.
January 2004 to date Deutsche Post World Net - Bonn
510 000 staff - 55 billion euros-
Internal Corporate Communication
Worldwide Senior Expert Internal Communication.
Managing the cascade of the Corporate Values, developing a strong Internal Communication network, Working on the project team.
1989: Master’s degree in Operational Marketing – Business and Communication
1987: BTS Higher Education Diploma in Sales
English: fluent German: basic
