François Manchon

Deployment of international telephony solutions

+ Project management, customer relationship and partner management
+ System architecture, site redundancy
+ Training of operations teams
+ Technologies: SIP, VoiceXML, SS7, IN, Comverse and Netcentrex platforms, Nuance products

Results: solutions in service

Sector: Telecom - Internet Products and Services

Mobile Video consulting

+ Graphical technology research on mobile handsets
+ Service prototyping
+ Technologies: MMS, WAP, WML, i-mode, X-HTML, MPEG, H.263

Results: Service is live

Sector: Logistics

Project setup for the Secure Communicating Solutions (SCS) cluster

+ Recruitment of academic and industrial partners.
+ Definition of the work program.
+ Project submission for selection and funding.
+ Technologies: IP multimedia services, application server platforms, IMS architecture, post-3G mobile networks.

Results: 2 projects selected.

Sector: Computer Equipment & Peripherals

+ Analysis and improvement of a navigation application based on speech recognition and synthesis.
+ Technologies: VoiceXML, Nuance, ScanSoft, Acapela.

Results: Blocking problems solved on the spot; solutions proposed for remaining problems.

Sector: Multimedia - Internet

Voice services platform commissioning with Maroc Telecom

+ Installation, configuration and validation of the platform within Maroc Telecom's network.
+ Development consulting on outcalling applications.
+ Technologies : VoiceXML, ccXML, ISUP / SS7, HTML, Linux / Apache /PHP / MySQL.

Results: Validated plaform in service.

Sector: Telecom - Internet Products and Services

Mobile travel instructions

+ Development of the walking and driving instructions service m-Companion
+ Integration with on-line Geographical Information Systems from Maporama International and PTV.
+ Technologies : VoiceXML, Nuance, ScanSoft, SMS, Java, J2EE, Tomcat, SOAP.

Results: Prizewinner of the Galileo Masters 2004 competition; product available.

Sector: Telecom - Internet Products and Services

Creator and operator of Prizee.com's phone games

+ Interactive games, mobile pictures download
+ Development and monitoring of applications integrated in real-time with Prizee.com's Web platform.
+ Writer of scenarios and dialogs.
+ Selection, recording and engineering of voices, music and sound effects.
+ Technologies : VoiceXML, WAP, i-mode, HTTP, SMTP, XML, Linux / Apache / MySQL / PHP, Sound Forge.

Results: More than 1.4 million games played in 18 months.

Sector: Multimedia - Internet

a) Engineering of the new pre-paid service of Vodafone Italy:

+ Call processing servers, subscriber management servers, account reload servers and gateways with Vodafone's Customer Relationship Management (CRM) systems.
+ Server capacity planning, engineering and tuning.
+ Performance and stability testing.
+ Consulting with network engineering and operation teams.
+ Technologies : INAP / SS7, Oracle, Corba, Kabira ObjectSwitch, Solaris, HP-UX.

Results: Network up and running; engineering and operations teams up to speed.


b) Performance consultant for Telecom Italia and Telefónica de España:

+ "Intelligent Network" services, such as: 800- and 900- numbers, prepaid, Virtual Private Network, and Tele-Voting.
Call processing servers, subscriber management servers.
+ Capacity and performance engineering of the live network.
+ Technologies : INAP / SS7, Oracle, Sybase, HP-UX.

Results: Additional platforms sold to sustain traffic growth; assured service availability.


c) Multimedia Messaging product architect:

+ Voice, fax, e-mail.
+ Capacity, performance and reliability analysis.
+ Consulting with development teams for performance enhancement.
+ Technologies : HTTP, SMTP, POP3, IMAP4, C, C++, Java, Informix, AIX.

Results: Product performance multiplied by two thanks to hardware and software tuning.

Sector: Telecom - Internet Products and Services