Fabrice SERVANT

Industry: Computer services

2004 - 2007 Data Modeler Manager
Customer support and design evolutions for the software component (similar to Apple's Core Data)

• Managed a 7-person team (junior to senior), with an annual budget of 660 k€

• Successfully led a technology transition impacting all of DS' worldwide software teams (600 people)

• Achieved high decision-making autonomy, providing adequate reporting and proposing long term goals to my senior management

• Coached team members in taking leadership positions or in expanding their experiences within the company

• Successfully organized a networking event for internal customers (more than 200 people attended)

• Created a training program to help internal and external customers use DS' components effectively (50 people per year)

• Introduced web technology for information sharing (WIKI)

2003 - 2004 Quality focal point
• Managed relationship with TOYOTA MOTOR Company (TMC)'s quality team, with key reporting responsibilities

• Led horizontal projects to meet TMC's quality requirements

• Deployed internally quality processes used by TMC

2001 - 2003 Team Manager
• Reorganized team to improve efficiency

• Successfully managed a project with a partner in India to create a new software

1999 - 2001 Software Engineer
• Created the first knowledge database for team and internal customers usage (20 people)

• Led a two-teams project aimed to improve customers efficiency

Industry: Software publishers