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Fabienne-Sarah Febrissy

International training in Management and Strategies of Organization ?

Paris - France

 HomeUnited StatesFabienne-Sarah Febrissy

  English   |   French
Dear Sirs,

In order to complete my Post Graduate Diploma in Management & Strategies of Organisation (3rd degree), I am looking for a training practice (coursework) within a company involved in international business.
This training would start in June 2007 for a 4 to 6 month period.

The competences I have developed in strategies of organization, socio dynamic, change management, have reinforced 7 years of experience in Project management and Quality management.

I am extremely interested in working in your organization, and I trust that it will allow me to enhance my competences by involving in the management and coordination of your corporate projects related to process improvement, staff support and social responsibility.

The key strengths that I possess for success include good communication skills and continued excellence. I am eager to assist you in developing human resources and to focus toward creating a dynamic working environment based on efficiency.

I am currently working on the completion of my professional thesis which is untitled: "Managing the fulfilment of employees for optimal profitability: a Charter of Evolutionary Management’.

Additional qualifications are covered in my enclosed resume.

I would appreciate your consideration for an opening. I look forward to meeting and discuss further about our future collaboration.

Yours sincerely,
Sarah Febrissy

Email: sarah@lauvah.com
Tel. Paris: + (33) 6 86 67 08 30
Tel. West Indies: + (590) 690 590 690

Schools attended

IIM (Institut International du Management (ex-IESTO))
UQAM (Qualité, Productivité)(BAA GOP)
Lycée Des Droits de l'Homme (Option Mathématiques)

Since 2005: Lauvah West Indies

Freelance consultant
Lauvah West Indies - Business and Management consulting
References: Orange Telecommunications Group, Caribbean branch
Technical Department and Business Support & Development Department

PROJECT MANAGEMENT
Piloted development and deployment of the Intranet utilizing Microsoft Share Point,
Realized the administrative, operational and project platforms
Promoted the collaborative Intranet platforms for implementation and transversal use
Elaborated articles about teams, activities and project updates

MARKETING AND BUSINESS ANALYST
Analyzed the telecom market of the Caribbean Commonwealth Islands
Studied and reported on tourism of the French West Indies: behaviors and trends
Sector: Consulting and Services

2006 - 2007 : Label de la Conférence des Grandes Ecoles

3rd Graduate Diploma
International Institute of Management, Paris
2006/2007- CNAM - IESTO

Mastère Spécialisé en stratégies et techniques du métier de conseil en Organisation

Professional thesis topic (in progress):
‘MANAGING THE FULFILMENT OF EMPLOYEES FOR OPTIMAL PROFITABILITY: A CHARTER OF EVOLUTIONARY MANAGEMENT’

3rd degree, Post Graduate diploma in MANAGEMENT AND STRATEGIES OF ORGANIZATION
Intervention Strategies
Change Management
Human Resources in Project Management
Communication
Interview and Survey Techniques

2000 - 2005 : Orange, filiale Caraïbe

Quality Assurance Coordinator
Orange Telecommunications Group - 2000/2005
Caribbean branch, regional headquarter

QUALITY ASSURANCE COORDINATOR - Manager - 2 years
Business Support & Development Department
Setting up the Quality Assurance Department activities:
Defined the missions and workflow process and interactions with the other departments
Designed the overall standards, report templates and reporting process
Audit and consulting services
Reviewed processes and workflow between Orange Caraibe and its subsidiary Orange Dominica

JUNIOR PROJECT MANAGER - 2 years
Customer Service Department - B2C
Managed the launch of Saint-Pierre & Miquelon’s telecommunications networks
Managed the project of the billing system between telco operators

QUALITY ANALYST - 1 year
Customer Service Department - B2C
Conducted survey to optimize invoicing process
Managed project of automation of reporting dashboard (using Business Object technology)
Sector: Telecom Operators

1998 - 1999 : (1) Kelmscott/USA, (2)WSG Guadeloupe

Intern
Study of Customer Service Quality Management
WSG Le Câble (cable network), Guadeloupe - 1999

Operations development and public relations assistant
Kelmscott Rare Breeds Foundation, Maine, USA - 1998

Label de la Conférence des Grandes Ecoles

3rd Degree Post Graduate Diploma
International Institute of Management, Paris
2006/2007- CNAM - IESTO

Mastère Spécialisé en stratégies et techniques du métier de conseil en Organisation

Professional thesis topic (in progress):
‘MANAGING THE FULFILMENT OF EMPLOYEES FOR OPTIMAL PROFITABILITY: A CHARTER OF EVOLUTIONARY MANAGEMENT’

3rd degree, Post Graduate diploma in MANAGEMENT AND STRATEGIES OF ORGANIZATION
Intervention Strategies
Change Management
Human Resources in Project Management
Communication
Interview and Survey Techniques

Diplomas and qualifications

___
CEGOS Paris - 2003
Everyday management
Managing an operational unit

AFNOR Paris - 2001
Analyzing and improving processes
Building performance indicator dashboards

Languages:
French, Creole native
English fluent
Spanish knowledge

Software package:
Pack Office, MS Share Point,
PageMaker, File Maker
User Business Object, BSCS, Aris…

References available upon request

Interests

Danse
Travelling

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