Profile
Errol S. van Engelen is an experienced, multilingual and results oriented executive with international experience. He has been operating at senior levels within a number of companies, primarily in the IT and Telecoms industries. He has ‘hands-on’ knowledge of conducting direct and indirect sales and business development to a variety of vertical markets, both in the Netherlands and abroad.
Summary
* Functional competencies: Business Development, Sales & Marketing.
* Industry sector competencies: Local Authorities, Healthcare, ICT, Central Government, Telecom/operators, Financial Institutions, Trading & Industry, Energy sector, Media sector and Transport.
* Operational competencies: Technologies to Market, Business Development, New Product or Service Launch, Turnaround, Outsourcing and Shared Services.
* Languages: Dutch is his mother tongue, communication in English and Spanish is fluent
* Territories covered: Belgium, France, Germany, Italy, the Netherlands, Spain, Switzerland, the UK and the USA.
* Major achievement: Increased turnover of an ICT services provider by 600 % between 1995 and 1999 with an international team of account managers and resource managers. The company started in the Netherlands in 1994. He guided the turnaround with the focus on niche markets, which allowed the company to grow faster than the market.
* Groups and associations: Gerson Lehrman Group - Technology Council Member, Society of Industry Leaders – Member, Speakers Academy - Faculty Member.
Publications
* Author of the book ‘Outsourcing, lokaal kostenbeheer – globale levering’, ISBN 90-430-1004-9, Pearson Education Benelux (2005), written in Dutch.
* Articles and columns (in Dutch) in Zorgvisie, F.Inc, Emerce, Managementsite, Speakers Academy e-Magazine, Computable and Business Nationaal (2005 - present).
56 contacts
Errol Van Engelen
Business Development Director @ RR Donnelley
Rotterdam - Netherlands
Since 2007: RR Donnelley Global Document Solutions |
Business Development Director
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RR Donnelley has broadened its European document process outsourcing platform following a successful outsourcing agreement with ING Group. * Setting up commercial strategic (business development) and operational (sales) planning, structure and organisation and bid process structure. * Target responsible for € 60 MM turnover in the Netherlands and Belgium. * Broaden RRD's presence across mainland Europe. Watch RRD - Focus on Europe http://www.rrdonnelley.eu.com/wwwRRDEurope/Docs/About/RRD_Focus.wmv | |
Sector: Communication and Media |
Since 2001: Interim BizNet |
Owner, Management Consultant & Change Manager
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Assignments: * Project Manager at City of Rotterdam, 2007 Set up, optimize and implement Change Management process within the City construction & Housing department. * Change manager at Amstelring, 2007 Design of a Shared Services Center for ICT, HRM, Financial Services and Facility Management. * Project Manager at LogicaCMG, 2006 Launched the UK business model for Global Service Delivery (outsourcing/offshoring) in the Netherlands to internal (vertical business units) and external market (existing clients) resulting in higher order intake. * Change Manager at Semantica, 2005 Structured and managed re-launch of document management services resulting in broader target market within various verticals. * Change Manager at Ministry of Transport, 2001 – 2004 Engaged in process improvement projects in the areas of market functioning. Achievements: * Design of process roadmaps for Outsourcing of ICT systems and Insourcing of services; * Prepared sourcing strategy, screened and selected vendors and negotiated ICT outsourcing contracts up to € 15MM; * Design of process roadmap for Relationship management, both to internal and external market; * Market Research and vendor visits for traffic management systems, mainly to suppliers in the USA (Silicon Valley and Minneapolis). | |
Sector: Consulting and Services |
2000 - 2001 : Energis NV, now part of KPN |
Corporate Sales Manager
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Energis was a Telecom operator headquartered in the UK. Target responsibility for new business (60%) and key account management (40%) in the areas of Managed Services in the corporate business. Energis in the UK has been taken over by Cable & Wireless in 2005, whereas the Dutch subsidiary has become part of KPN in 2006. Achievements: * Increased corporate group sales by 15% in poor market conditions; * Large accounts won and retained: Arthur Andersen, AT&T, Cap Gemini Ernst & Young, IBM, ING Bank, Interpolis and Police Southern Netherlands. | |
Sector: Telecom Operators |
1995 - 1999 : Parity |
Business Development & Sales Manager
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Parity was an IT services provider headquartered in the UK and introduced in the Netherlands in 1994. Their services included projects and contracting. Target responsibility for new business (70%) and key account management (30%) in the areas of Recruitment Process Outsourcing in verticals such as Finance, Trading, Systems Integrators and Telecom in the Benelux. Achievements: * Increased group sales by 600% between 1995 and 1999; * Large accounts won and retained: ABN AMRO, AC Nielsen (now part of VNU), Albert Heijn, AT&T, Bell Sygma, EDS, European Commission and Parliament, Fortis Bank, IBM Netherlands, ING Barings, International Post Corp., Interpay, Intrum Justitia, ITT World Directories (now part of VNU), Libertel (now Vodafone), Mees Pierson (part of Fortis), Nokia, Oracle, Rabobank, Robeco (affiliated to Rabobank), Shell SSI. | |
Sector: Consulting and Services |
Interests |
Golf, travel, Spain |