4 contacts
Eric Noel
Customer Operations Manager, Lexmark
Nyon - Switzerland
| English | French |
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Senior manager with 12 years of international experience in the healthcare industry. Successive and increasing responsibilities for data management, project management, logistics and relationships with medical doctors participating in clinical trials. In charge of the implementation and management of departments, the globalization of their activities and the optimization of their processes. Creative, solution oriented, organized mind and enthusiastic. Excellent computer skills. Leadership and proven change management abilities.
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A former student at |
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Université de Genève (Sciences Economiques et Sociales)
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Since 2008: Lexmark |
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Customer Operations Manager
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Sector: Computer Equipment & Peripherals
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2002 - 2007 : Covance Central Laboratory Services (Covance CLS) |
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Associate-Director Site Support Services EMEA
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One of the world's largest and most comprehensive drug development services companies with annual revenues greater than $1 billion, global operations in over 20 countries, and more than 7,500 employees worldwide. Covance CLS is world's leading provider of clinical trial laboratory services and manages over a third of all clinical trials conducted in the world.
Management of a staff of 60 people, direct and indirect reports, 6 departments. Management of the 15’000 medical doctors working in clinical trials in 45 countries (EMEA): Call Center, Supplies Management, Data Management, Training. Executive Committee Member. |
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Sector: Pharmaceutical
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2001 - 2002 : Covance Central Laboratory Services (Covance CLS) |
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Manager Specialty Services EMEA
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One of the world's largest and most comprehensive drug development services companies with annual revenues greater than $1 billion, global operations in over 20 countries, and more than 7,500 employees worldwide. Covance CLS is world's leading provider of clinical trial laboratory services and manages over a third of all clinical trials conducted in the world.
Management of 30 people, direct and indirect reports, 3 heterogeneous departments: management of 1 million biologic frozen samples, customized monitoring services with a revenue objective (CHF 1’000'000 per year), electronic transfer of clinical data. |
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Sector: Pharmaceutical
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1995 - 2001 : Covance Central Laboratory Services (Covance CLS) |
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Manager Clinical Data Management EMEA
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One of the world's largest and most comprehensive drug development services companies with annual revenues greater than $1 billion, global operations in over 20 countries, and more than 7,500 employees worldwide. Covance CLS is world's leading provider of clinical trial laboratory services and manages over a third of all clinical trials conducted in the world.
First position at Covance as a Clinical Data Manager. In charge of the electronic transfer of clinical data. Then creation/development and management of the department (4 direct reports) |
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Sector: Pharmaceutical
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1993 - 1994 : Conmputeam SA |
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Salesman then in charge of administration
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Small company, with a dozen people, specialized in selling IT hardware and developing accounting software.
Sales, quotations, and customer support, Accounting, Purchasing. |
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Sector: Computer Equipment & Peripherals
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1991 - 1992 : Swiss Television (TSR) |
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Researcher and archivist
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Documentation and archiving (Téléthèque)
Researcher and archivist for the television news, TSR database management (including programming) |
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Sector: Audiovisual and Radio
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1988 - 1991 : Digital Equipment Corporation |
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Management Science
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Multinational Computer Company, merged with Hewlett-Packard
During my studies: did the data entry and translations from French and Spanish to English for customer satisfaction surveys. Performed university paper (survey) |
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Sector: Computer Equipment & Peripherals
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