Eloïse Desnos

Project Manager

Management of UK Qual research from the quoting stage to the billing and invoicing one
- quoting, monitoring budgets
- Liaising with clients from the recpetion of their request through commissionning to the invoicing
- Managing the fieldwork: managing interviewers (team of 10) and external vendors, coordinating the setting of each project, gathering updates
- Problem solving of any issues occuring before/during/after fieldwork
- Permanent comminucation with all parties involved (clients, Fieldwork departments, suppliers, interviewers…)
- Billing and invoicing

Sector: Market Studies

Project Controller

Co-ordination from the quoting stage to the billing one of domestic and international healthcare projects conducted by telephone (both quantitatives and qualitative studies), where I was in charge of managing the work force (interviewers, supervisors, suppliers) and dealing with clients from the reception of their requests to the billing of their projects
- quoting, monitoring budgets
- Liaising with clients before, during and after fieldwork and dealing with any queries
- Problem solving of any issues encountered
- Coordinating the setting of the project (where, when, what, how, who) and Negotiating the allocation of resources
- managing fieldwork: briefieng and managing interviewers (up to 14 interviews for a project - up to 15 projects at one time), gathering updates from interviewers for clients, replying to any queries or issues…
- Co-coordinating translation and transcriptions of material (within the company or via suppliers)
- Checking deliverables: transcriptions of Qual interviews, data of Quant interviews
- Permanent comminucation with all parties involved (clients, Fieldwork departments, suppliers, interviewers…)
- Billing and invoicing

Sector: Market Studies

Project Coordinator

Organising and planning the provision of information relevant to national exams:
- Communicating with the IT teams within French 'Rectorates" (local government organisations) to obtain all the exams and results within defined protocols
- Permanent contacts with IT teams for tests before the project went "live" and management of the incoming data flow during the "live"
- Checking /editing of the materials before and after uploading

Sector: Multimedia - Internet