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Djemmel CHEURFI

Channel Account Manager, AVAYA

Ecquevilly - France

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A former student at

 Lycée Cesar Baggio (Prepa PT)

Since 2006: AVAYA

Channel Account Manager
Sector: Telecom - Internet Products and Services

2005 - 2006 : EDS G

Project Manager
Manufacturer: CISCO (TOIP)
Responsible for the management and the successful delivery of customer facing projects or multiple customer projects.
Sector: High Tech

2000 - 2005 : AMEC SPIE

Project Manager
specialized in Call Centers
Manufacturers: NORTEL, EADS, SIEMENS, CISCO (VOIP)
Responsible for the management and the successful delivery of customer facing projects or multiple customer projects.
Influence the customer in the assessment, planning and management of related network and IP Telephony projects;
Drafting of the Functional and Technical Specifications

Production of all related project management documents including operational procedures
Sector: Telecom - Internet Products and Services

1999 - 2000 : ANTHEX

Consultant
• Implementation of 6 Call Centers in Europe (Amsterdam, Madrid,
Frankfurt, Milan, Paris)
• administration, deployment and training (user, supervisor, administrator)
• Participation in the R&D and the technological survey
• Management and Maintenance of the information systems among customers
• Training of the newcomers on the network and the technical aspects of telephony
Sector: High Tech