Djemmel CHEURFI
Channel Account Manager, AVAYA
Ecquevilly - France
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A former student at |
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Ecole Nationale Supérieure d'Arts et Métiers (Ingénieur généraliste)
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Lycée Cesar Baggio (Bac E)
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Lycée Cesar Baggio (Prepa PT)
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Since 2006: AVAYA |
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Channel Account Manager
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Sector: Telecom - Internet Products and Services
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2005 - 2006 : EDS G |
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Project Manager
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Manufacturer: CISCO (TOIP)
Responsible for the management and the successful delivery of customer facing projects or multiple customer projects. |
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Sector: High Tech
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2000 - 2005 : AMEC SPIE |
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Project Manager
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specialized in Call Centers
Manufacturers: NORTEL, EADS, SIEMENS, CISCO (VOIP) Responsible for the management and the successful delivery of customer facing projects or multiple customer projects. Influence the customer in the assessment, planning and management of related network and IP Telephony projects; Drafting of the Functional and Technical Specifications Production of all related project management documents including operational procedures |
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Sector: Telecom - Internet Products and Services
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1999 - 2000 : ANTHEX |
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Consultant
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• Implementation of 6 Call Centers in Europe (Amsterdam, Madrid,
Frankfurt, Milan, Paris) • administration, deployment and training (user, supervisor, administrator) • Participation in the R&D and the technological survey • Management and Maintenance of the information systems among customers • Training of the newcomers on the network and the technical aspects of telephony |
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Sector: High Tech
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