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Denis Louis

Operation Coordinator UK, Groupe Le Duff

Perivale, Greenford - United Kingdom

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I began my career 15 years ago.

Attracted by catering, I began studying for a Cookery BEP (technical school certificate).

I enjoyed working in this environment but did not feel quite at ease behind the stove, so I moved on to a technological Baccalaureate, followed by a BTS (vocational training certificate) specialized in Management and Marketing.

After a year in England to improve my English, I joined the Ecole de Savignac, in France, to specialize in Management and develop my communication skills in this outstanding school.

Thanks to my studies and personal choices, I was able to mature in a variety of environments, working in various positions.

By starting at the bottom of the professional ladder, I remain humble with the employees I manage today.

I am completely versatile and adapt quickly to all kinds of situations and change (position, environment, team...)

A former student at

 Ecole de Savignac (Ecole sanctionnée par un Diplôme d'Etat au Niveau I (Bac +5))
 Lycée Hôtelier Ste Anne (CAP BEP Restauration - Bac Technique Hôtelier - BTS Hôtellerie Restauration (option art Culinaire))

Since 2002: Groupe Le Duff

Operation Coordinator UK
- Check all operations of the UK restaurants (Quality, Hygiene, turnover...)
- Main contact between suppliers, Restaurant manager and Head office

As a retaurant Manager
- opening 3 restaurant within the UK : FDP Harrods 102, BD Piccadilly, FDP Cheshire Oaks
- Hiring and training all staff
- Focused on customer service
Sector: Hotel and restaurants

2002 : Adoria

Conseiller - Formateur
Adoria est une societe de services qui propose aux acteurs de l'hotellerie et de la restauration un systeme d'approvisionnement utilisant les technologies de l'Internet (www.adoria.com).

En tant que stagiaire Conseiller- Formateur, mon role consistait a:

- Former les acteurs operationnels a l'utilisation du logiciel.
- Creer des documents d'aide a la formation
- Tester et detecter les failles du logiciel en vue de son amelioration
- Verifier le manuel utilisateur, et y apporter des commentaires
Sector: Internet