Clotilde LALA BOUALI

"Not every change is an improvement, but every improvement is a change ! "

My expertise :
I'm a passionate internationalist who has a significant experience managing effective organisational changes across multi-cultural environments : strategic, cultural and operational change implementation. I have particular expertise in
program management, IT delivery processing and key clients relationship management for international financial institutions.

Concrete projects to prove this :
- Design and Management of complex Business Processes that span different technologies, companies and cultures in France, Belgium, Netherlands, UK, Middle-East and Asia.
- Proven team management in UK and France and effective leader of cross-functional teams.
- Managing IT Large scale Projects portfolio for European and International Stock Exchanges.
- Successful in identifying growth opportunities and cutting costs.
- Proven ability to drive and manage Services Delivery to International and Global clients : Stock Exchanges, Clearing & Settlement.
- ITIL : Incident/Problem/Asset/Release/Configuation/Service Management.
- Executive Specialised Mastere in Strategy and Management of International Business at ESSEC Business School.
- Professional Thesis : "Stock Exchanges Global Competition : a Strategic Study"
- Personal effectiveness development programme.

What I like :
- Business as well as Products & Services development.
- Develop new ideas, out-of-the-box solutions and new ways of doing business.
- To find out the real issues & opportunities behind the surface (people).
- Travelling and building bridges between the cultures.
- Having good dinner and deep conversations.
- Theatre (author).

ESSEC Business&Technologies_G9+ , CyberElles_Business organization for women executives involved in the high tech industry , ESSEC Women in Business , Coface Forum 2006