Aurelie Ricard

Conference and Incentive Co-Ordinator - Joe O'Reilly Ireland Group - Ireland

English | French

Warsaw School of Economics (Echange Universitaire)

Université Toulouse 2 Le Mirail (IUT - Institut Universitaire de Technologie)

Lycée Ferdinand Foch (Scientifique, Spécialité Mathématiques)

	Conference and Incentive Co-Ordinator

	Sector: Travel

	Customer Service Assistant
	- Handling customer queries regarding rental charges and customer service issues - Deciding if a financial adjustment should be awarded - Communicating with customers regarding resolution of queries and complaints
	Sector: Car rental/leasing

	Responsible for Tourism Office
	- Welcomed and informed tourists on the activities and monuments to see in the village and around - In charge of hotel reservations - Dealt with the administrative work - Sold tourism products: nights in hotels, postcards, CDs, posters, etc.
	Sector: Tourism

	Marketing Assistant
	- Organized tourist trips within Slovenia and sold them abroad - Managed relations with suppliers - Dealt with customers, made their reservation and managed their complaints - Dealt with the administrative work: booked hotel rooms, restaurants, created marketing materials - Built the content of Magic Places’ website (not online anymore)
	Sector: Sport - Leisure - Tourism

	Marketing Assistant
	- Survey about customers’ satisfaction - Prospecting survey: evaluated customer’s expectations on the development of new markets - Results analysis for both surveys
	Sector: Printing - publication

	Event communication assistant
	- Organized car exhibitions in order to promote the brand in the area - Attended all exhibitions - Managed exhibitions - Analysed results of the exhibition - Studied this year’s new product, Scenic II, and presented the report to partners and sellers
	Sector: Automobile

Trips: Eastern and Western Europe, India, Tunisia
Played handball durang 4 years
Pratique du handball durant 4 années consécutives