Arnaud Forgiel

Principal

Led and participated on change management projects assisting technology-based companies to improve their operational processes. Focused on product development, operations & supply chain management, organizational design

For a world-leading supplier of rail products, services and systems:
• Lead the definition and transition to a platform-oriented operating approach, including the definition of governance and management processes as well as certification and training programs
For a Finnish mobile phone manufacturer:
• Assessed the current status of several Product Programs; identified and implemented the improvements required to secure realistic delivery dates
For a French ship building company:
• Designed and implemented a cost control framework based on Earned Value Management
• Defined the current organization, setting the fundamentals for a solid industrial strategy
For a Swedish telecom equipment manufacturer:
• Contributed to a critical 3G project recovery by implementing best practices in test & integration
For a French tire manufacturer:
• Facilitated the roll-out of a global supply chain planning tool, involving organization and process changes
For a French automotive supplier:
• Updated the product development charter focusing on System Engineering and Portfolio Management
For a Swiss gas turbine manufacturer:
• Designed and implemented the new product development and product support processes
• Implemented an IT solution to manage the development chain, from project planning to resource management
For a French telecom equipment manufacturer:
• Designed the new Order Management process. Based on the SCOR model, the workflow solution supported complex order fulfillment for stock and made-to-order equipment
For a Dutch DSL startup operator:
• Lead client staffs in the design of core business processes such as Order Management, Customer Service and Support and Billing. The resulting process model integrated the IT tool specification and ensured the scalability of the business processes

Sector: Organization and Strategy

Summer Associate

Communications, Media & Technology Group

For a French telecom operator:
• Designed analytic models to determine demand and revenues for broadband services

Sector: Organization and Strategy

Software Engineer

$300 million subsidiary providing voice and data services through the use of radio technology

Sector: Telecom - Internet Products and Services

Software Engineer

$1 billion company developing equipment and systems for the control of airspace

Sector: Equipment and aeronautic systems

Second Lieutenant

Sector: Public Services - Administration