Anne RICHOUX

. Realization of technical quotations,
. Price negotiation

Sector: Engineering - Projects

. Organized and implemented an IT inventory project on 15 production sites for the world leader in building materials (LAFARGE COUVERTURE Company),
. Organized and piloted 40 IT maintenance projects for N°1 French largest retailer in home furnishings and appliances (CONFORAMA).

Sector: Software publishers

. Collaborated in elaboration of a long term business and strategy plan for lubricant products in Brazil, Argentina and Mexico,
. Realized analyze-diagnosis: economical environments, markets, competitors and subsidiaries,
. Defined strategic orientations and development opportunities in each country,
. Performed legal investigations for brands, logos, and internet domain name registrations for Rapid Oil Change Centres in Latin American countries.

Sector: Petroleum - Exploration - Production - Refining

. Implemented a Customer Service Department (4 people),
. Monitored a CATI (Computer Assisted Telephone Interview) Call Centre,
. Managed a team of three telesales people,
. Elaborated questionnaires and calling scenarios in collaboration with the marketing team.

Sector: Road haulage

. Found and researched new export markets,
. Organized exhibitions and trade fairs in France and in Germany (Hannover Messe, Auto-Optimation Europe, Pollutec),
. Created marketing and advertising support in French, English and Spanish,
. Carried out direct marketing operations,
. Achieved trading quotations and offers,
. In charge of press communication.

Sector: Software publishers

. Analyzed the French fashion market and distribution network opportunities,
. Developed website contents,
. Organized local trade events.

Sector: Design

. Prospected English, French and Spanish markets,
. Found 10 customers in 2 months.

Sector: Distribution

. Realized market study on local companies export strategies.

Sector: Consulting and Services

. Junior liaison officer and interpreter between French customers and foreign prospects,
. Organized sales visits to European customers,
. Translated technical literature and business correspondence,
. Conducted sales surveys on the telephone (United-Kingdom, Spain, Brazil),
. Carried out store-checks and market research in Spain (May 1996).

Sector: Import - Export